LG
Lindie G
Active since Aug 2025
2
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2 reviews4 months ago
OK Furniture Store Black Friday Disappointment 2025
I am so disappointed in OK Furniture store regarding the washing/top loader machine I bought on the 25th November 25 Black Friday week paid cash that day. Only to find out it's not in store and it's not at the warehouse. This was the 14kg hisense for R4990. Even paid delivery fees of R250. Waited for this order 2 weeks after ,followed up multiple times, phoned every 2nd day , no one kept in contact with me , it was always me that's phoning and asking when when when is it coming. The sale person never phoned. When I phone , then he say he will inform me I must not worry , and it never came ! Until I decided that this is enough I could've had a machine long time. How can you pay for a Black Friday special in cash but you are now going into almost the 3rd week of waiting. Told them I'm tired of waiting so long it's ridiculous now, Few days after two weeks . Then they were in a hurry to give my money back and I was immediately disappointed that I waited this long already. Told the Lady , I will collect my money again on another day , I want to still wait a bit (I was desperate for the top loader) Not knowing she cancelled the deal and not explaining to me what happens after you ask for money in store and the say you will give it some more time... I waited again and went the saturday and saw the Top loader in store and priced at R7000 now. I ask her when are you delivering my top loader . It came ! Please note , they haven't refunded me yet , She made a call and according to her the Regional Manager was contacted and declined the payment of R5000 now This was a very very disappointing thing for me since it is my first time purchasing a top loader with money I've saved up. And look now what OK is doing now. I went to the till to collect my money . I'm done with OK
53 replies
8 months ago
Never received Certificate
I have been waiting my certificate since 2023. Not received anything at all. I found out today that the Century City branch does not exist anymore. Please help. What happens now
0 replies
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