QZ
Qondile Z
Active since Aug 2025
2
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Reviews
2 reviews2 months ago
Angry customer
I recently listed a book and it was bought by Textbook trader. Courier company came to pick-up the book and I waited for payment but I never got it. After 7 days of waiting, I then wrote them an email asking what was the hold-up. It is then that they told me that I gave them the wrong textbook. I requested a picture of the book and it was the very same same that they bought from me. Now, they don't want to return my book unless I pay R200 couriers fees.
0 replies
8 months ago
Refund
I made an online payment on the 18th of July 2025. Payment was unsuccessful on the app but money went out from my account. I have been reaching out to their customer service for a refund, no assistance up to this day. Their service and level of incompetence is appalling. I have been begging for my money for a month now. This is disgusting to say the least.
0 replies
Review Distribution
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2 Star
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1 Star
2 (100%)