Bianca N

Active since Aug 2025

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Reviews

2 reviews

5 months ago

Unresponsive and No Delivery Feedback

I paid for an order on 14 November and delivery ETA was 20th but until today, I have no update on the delivery. Also, when I login to their website to check my profile or track, there's absolutely nothing. No response from customer care either.

0 replies

Rain

8 months ago

Cancellation Impossible

I phoned to cancel my contract and was told the device would be collected the end of the month. It is 2 months later and the device has still not been collected despite numerous follow-ups. Furthermore, they had a debit order go off last month, knowing the service was cancelled and I'd already paid for the month before, meaning I owed nothing. They are extremely quick to sign on but the worst cancellation service I've ever experienced.

14 replies

Review Distribution

5 Star

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4 Star

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3 Star

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2 Star

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1 Star

2 (100%)