Active since Aug 2025
Terrible annoying service. I went in on 03/10/2025 to get my car checked with motorite and the terrible annoying service i received was below zero. The lady is so confused and her helper sounded like they do not know what to do. I will never return to this dealership again!!! Utterly useless.
I have had a terrible customer service with Chery AutoCity Heidelberg. The sales lady was very communicative presale and everything was good. Post sale she started ignoring my messages when I encountered problems with the car and she never bothered to assist me. I will definitely NOT recommend this ***** dealership CHERY HEIDELBERG!!!!!
I am very sad to write this review. I am sold a car that has radio/infotainment issues. I collected the car at Chery Heidelberg on 30 July 2025 and the next morning the car audio system isnt working and i made sure to Contact Lebo to raise the issue and i was just blue ticked. Today 22 August 2025 i am still experiencing the same issue and i am still not assisted. This dealership and the staff dont take customers seriously and i will not recommend anybody to this dealer.