Active since Aug 2025
Posting for a second time as Monique at Hello Peter keeps deleting our reviews of this business. I was quote to deliver a load yto a new client from Randburg to Nelspruit. Deliver was quoted for 29 August. Trux Trans did not advise me their truck broke down, and my client queried the late delivery. I spent the entire weekend trying to get hold of someone who could take ownerhsip. I was met with false promises, a lack of owership and misthruths. The owner Brian passed me from pillar to post, from driver to driver. Eventually the committed to deliver the goods at 9am on that Sunday, again they failed to do so and no update was provided, I had to follow up becuase my client again queried why the shipment had not arrived. Eventually they arrived at the client site after the client's closing hours, held my goods to ransom until I paid the balance and forced my client to keep their store open past closing time, incurring a massive overtime bill
What used to be seen as a consumer champion, has now been eroded into a pay for review business. If you are a paying subscriber, you can opt to have negative reviews against your business removed, despite providing the necessary supporting proof of the engagement with the offending service provider. The support team is staffed by ******** individuals such as 'Monique' who has the intellect of a worker in a matchstick dipping factory. Cannot apply logic, and does what she can to work against the consumer. Get your review from Google, HelloPeter is an elaborate ****.
I paid for delivery to a customer in Nelspruit, I was quoted and charged for delivery by 29 Sept. The day came and went, only to find out after my own query that their truck broke down, several false promises were made, phone calls ignored. What ensued was a weekend of frustration and lies. Each day new promises were made, eventually a commitment was made to deliver to my client by 9am on 31 Aug. 9am came and went and again after another day of ignored calls, the driver eventually arrived at the client after 1pm, they then proceeded to hold my goods to ransom until I paid the balance of an account that did not meet the original quotation values, less the upfront payment. This complaint has been posted by my employer previously on 3 occasions. Whilst I engaged the provider and called for the quotation, my employer had to handle this situation. because HelloPeter keep deleting his reviews and suspended his account because they claim his review is not a bona fide review, I have now had to add a review on his behalf. P
Abhorrent service! Loads going missing, goods not arriving on time. No follow up or calls returned
Pathetic service! Zero commitment and no communication. I will never use these people and will make sure I tell everyone I know
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