DC
derrick C
Active since Sep 2025
2
Reviews
0
Industries
Reviews
2 reviews7 months ago
How your first Wedding Anniversary can be ruined
Booked the Premier Cottage for a night for our first Wedding Anniversary. Friendly staff welcomed us. The first afternoon game drive, driver very knowledgeable and helpful. We booked in and to be honest for a Premier Cottage the cottage needs some serious TLC. The wooden deck nails sticking out and panels seemed to be very old and possibly dangerous to walk on. I did not want to show my disappointment as I wanted to make our first Anniversary a special one and tried to look past the wooden floors in the room that seem to be slanting from the main stone floor, the broken blinds and the very uncomfortable bed. I thought the evening would make up and I was soon disappointed. When we arrived they seated us to a bare table with just reserved sign on the table. We sat for about 10- 15 minutes until I could not take been ignored by the lady in front that was scrolling on her cell phone. When I asked if she was the concierge as she was at a podium, she was the manager on duty in front by the entrance. Geisler or Giseler no name badge the restaurant manager then apologized and got a waitress to to set the table. Words cannot describe when they basically plonked down knives and forks on a place. I was livered and at this point reached boiling point looking at how nice the other tables were set feeling sad. Sad for the fact i booked premier cottage, the anniversary package for the room and could not even get the standard table setting we deserved as all the others received. For the experience and the money extremely disappointed and how something like this can ultimately ruin your first Wedding anniversary!!
0 replies
7 months ago
How you first Wedding Anniversary can be ruined
Booked the Premier Cottage for a night for our first Wedding Anniversary. Friendly staff welcomed us. The first afternoon game drive, driver very knowledgeable and helpful. We booked in and to be honest for a Premier Cottage the cottage needs some serious TLC. The wooden deck nails sticking out and panels seemed to be very old and possibly dangerous to walk on. I did not want to show my disappointment as I wanted to make our first Anniversary a special one and tried to look past the wooden floors in the room that seem to be slanting from the main stone floor, the broken blinds and the very uncomfortable bed. I thought the evening would make up and I was soon disappointed. When we arrived they seated us to a bare table with just reserved sign on the table. We sat for about 10- 15 minutes until I could not take been ignored by the lady in front that was scrolling on her cell phone. When I asked if she was the concierge as she was at a podium, she was the manager on duty in front by the entrance. Geisler or Giseler no name badge the restaurant manager then apologized and got a waitress to to set the table. Words cannot describe when they basically plonked down knives and forks on a place. I was livered and at this point reached boiling point looking at how nice the other tables were set feeling sad. Sad for the fact i booked premier cottage, the anniversary package for the room and could not even get the standard table setting we deserved as all the others received. For the experience and the money extremely disappointed and how something like this can ultimately ruin your first Wedding anniversary!!
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (100%)