KC
Kaila C
Active since Sep 2025
2
Reviews
0
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Reviews
2 reviews6 months ago
JUST HORRIBLE
I arrived there 10 October 2025 I booked for two nights for my husband's birthday. I really like the place it's beautiful and the swimming area is MINT ... Butttttt !!!!! Me and my husband and my 3 year old son went to bed and tried to sleep but we struggled to, the beds are horrible you toss and turn the whole night even my 3 year old son could get sleep. Me and my husband woke up with very bad back pain ,So we went for breakfast and after that I walked to the reception and asked what else can they do to make our stay better the guy at the reception told us all the beds are the same, then I asked may I please have a refund for the second night because we wont be sleeping there the guy said no unfortunately there is no refund, I think that is very bad for just keeping my money. Its a hotel in sandton but the beds are horrible horrible horrible!!!
0 replies
7 months ago
Very happy client
Called them for a blocked drain a few months ago with bad roots in that we have been struggling with for months and they came out to help the same day with excellent service and pricing also and the drain is still 100% . Also had a leak at my sink yesterday and they came out to help within minutes once again with excellent service. Will recommend them over and over again. Great service from the manager aswell
0 replies
Review Distribution
5 Star
1 (50%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (50%)
1 Star
0 (0%)