BG
Bukiwe G
Active since Sep 2025
4
Reviews
0
Industries
Reviews
4 reviews3 months ago
Horrible Aftersales Experience
Good day, it looks like I may have given you the good rating too early. A policy that was canceled in AUGUST 2025 is still deducting on my salary. WHAT IS THE MAIN PROBLEM? PLEASE STOP TAKING MY MONEY!! All the staff are not helpful and I told Avuyile from Simply Financial Services to make sure it does not deduct in November when I was requesting for my refund. Kindly refund my money before end of business today and remove me from your database. What a horrible experience
56 replies
3 months ago
Horrible Aftersales Experience
Good day, it looks like I may have given you the good rating too early. A policy that was canceled in AUGUST 2025 is still deducting on my salary. WHAT IS THE MAIN PROBLEM? PLEASE STOP TAKING MY MONEY!! All the staff are not helpful and I told Avuyile from Simply Financial Services to make sure it does not deduct in November when I was requesting for my refund. Kindly refund my money before end of business today and remove me from your database. What a horrible experience
0 replies
7 months ago
Poor Service
I had the worse experience with Simply Financial Services. I insured my self and family, affordable premiums I must say but the problem started when I changed from salary deduction to a debit order. Asavela assured me that I will no longer get a salary deduction only to be debited on my salary and on my debit order. I had to move my money to avoid the double debit. This was after I questioned why am I recieving a statement from Imas about salary deduction and Malwande assured me it will be a debit and I even accepted the debicheck. After their dishonesty I canceled all my funeral covers with them. I did this on the 25th of August and cancelation was completed on the 26th of August. Now SIMPLY FINANCIAL SERVICES had ENOUGH TIME to Le IMAS know of these changes but THEY DID NOT AND THEY DEBITED MY MONEY AGAIN!!! Now Asavela is telling me again that I have to wait for 15th of October 2025 to get my refund. How??? Why was I not told this information upon cancelation???? A month later? They failed to do their job.. I want my money today, I will not wait for the 15th of October!!!! They are saying they are waiting for Imas Insurance to give them the funds. I want my money please Simply and Imas Insurance
374 replies
7 months ago
Horrible Service
I had the worse experience with Simply Financial Services. I insured my self and family, affordable premiums I must say but the problem started when I changed from salary deduction to a debit order. Asavela assured me that I will no longer get a salary deduction only to be debited on my salary and on my debit order. I had to move my money to avoid the double debit. This was after I questioned why am I recieving a statement from Imas about salary deduction and Malwande assured me it will be a debit and I even accepted the debicheck. After their dishonesty I canceled all my funeral covers with them. I did this on the 25th of August and cancelation was completed on the 26th of August. Now SIMPLY FINANCIAL SERVICES had ENOUGH TIME to Le IMAS know of these changes but THEY DID NOT AND THEY DEBITED MY MONEY AGAIN!!! Now Asavela is telling me again that I have to wait for 15th of October 2025 to get my refund. How??? Why was I not told this information upon cancelation???? A month later? They failed to do their job.. I want my money today, I will not wait for the 15th of October!!!!
215 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
4 (100%)