HB
Hlumelo B
Active since Nov 2025
3
Reviews
0
Industries
Reviews
3 reviews1 month ago
Woolworths Credit Card Closure
Good day, I am writing as a final resort regarding my account with Woolworths Credit Card. I was previously under debt review, but I subsequently exited the process and settled my accounts individually. I obtained paid-up letters for all accounts. Thereafter, I approached my debt counsellor for a clearance certificate, paid the required fee, and all credit bureaus were duly notified. The debt review flag was removed from my profile. Despite this, my Woolworths Credit Card account still reflects an outstanding balance and arrears, which is negatively affecting my credit rating. I have repeatedly called and emailed Woolworths , but no one has assisted me in updating the records. I am now considering escalating this matter publicly, as it has been over two weeks of continuous requests without resolution. I kindly urge finical services team to update my account details to reflect the correct status and remove the arrears flag. Your urgent assistance will be greatly appreciated.
0 replies
1 month ago
Capfin Account Closure
Good day, I am writing as a final resort regarding my account with Capfin. I was previously under debt review, but I subsequently exited the process and settled my accounts individually. I obtained paid-up letters for all accounts. Thereafter, I approached my debt counsellor for a clearance certificate, paid the required fee, and all credit bureaus were duly notified. The debt review flag was removed from my profile. Despite this, my Capfin account still reflects an outstanding balance and arrears, which is negatively affecting my credit rating. I have repeatedly called and emailed Capfin, but no one has assisted me in updating the records. I am now considering escalating this matter publicly, as it has been over two weeks of continuous requests without resolution. I kindly urge Capfin to update my account details to reflect the correct status and remove the arrears flag or update and close my account CLOSE my account Your urgent assistance will be greatly appreciated.
53 replies
5 months ago
Allocate my funds and provide me my PAID UP LETTER
Dear MBD Collection Team, I am writing to formally raise a concern regarding a payment made via Capitec Pay through your app on Tuesday, 4 November 2025 at approximately 16:40. The transactions was successfully processed, and the funds were deducted from my Capitec account. However, as of today, the payment has not been reflected or allocated on your system. Please note that I am employed at Capitec Bank and have verified internally that the payment was successfully received on your end. This confirms that the issue lies with allocation or processing on your side. request that you urgently investigate and confirm the allocation of these funds. Please provide written confirmation once the payment has been correctly app**** to my account. Should this not be resolved within 24 hours, I will escalate the matter further.
213 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (100%)