RP
Rakesh P
Active since Nov 2025
2
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2 reviews1 month ago
Premium Price, Poor Workmanship – My Kitchen Studio Nightmare
In 2019 we spent approximately R350,000 on a kitchen installation with Kitchen Studios, believing that choosing a well-known company would mean quality workmanship and reliable after-sales service. Unfortunately, that was not our experience. Shortly after the installation we had to call them back several times to address minor issues. Eventually they stopped responding and stopped taking our calls, leaving problems unresolved. Now in 2026, the situation has become far worse. The quality of the materials and workmanship is extremely disappointing for a kitchen at this price point. We are now seeing the following issues: - Joints opening and grout coming off inside the cupboards - Wood cracking in several areas - Cupboard boards showing discoloration near the ceiling - Handles installed with incorrect *****s - Faulty hinges - The pantry door is bowing and no longer stays closed For context, there are no children living in the home and no domestic staff using the kitchen. We maintain the house ourselves and the kitchen is well ventilated, so these issues cannot be blamed on misuse or poor care. When you spend hundreds of thousands of rands with a company like Kitchen Studios, you expect durability, proper materials, and professional after-sales service. Instead, we are left with a kitchen that is deteriorating far earlier than it should. Very disappointing experience and certainly not the level of quality one would expect from a company with such a reputation. I will be uploading photos and documentation of these defects for transparency.
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5 months ago
Extremely unprofessional – avoid Upward Spiral 1199 CC
I strongly advise anyone to stay far away from Upward Spiral 1199 CC. We paid them a substantial amount upfront for a retaining wall, and ever since it has been nothing but frustration and excuses. • They never answer their phones (I’ve tried dozens of times on different numbers). • Emails and WhatsApps are ignored for weeks, sometimes completely. • Rikash (the person we dealt with) is extremely unprofessional – every time we eventually get hold of him there is a new excuse: “material delays”, “the bakkie broke”, “staff didn’t pitch”, etc. • Months later and the job is still not started, never mind finished. We now have to chase them constantly just to try and get our money back or at least some progress. This is not a small delay – it’s complete radio silence and zero accountability. If you value your money and your sanity, rather look elsewhere. Very disappointed and still out of pocket.
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