Active since Dec 2025
Unfortunately, I’ve had a very disappointing after-sales experience with Hoover. I have been struggling to get a response for the past six business days and was promised feedback from both an agent and a manager, but to date I have received nothing. Based on this experience, I would not recommend purchasing directly through the Hoover website, as the returns and support process appears to be extremely difficult and unresponsive.
Unfortunately, I’ve had a very disappointing after-sales experience with Hoover. I have been struggling to get a response for the past six business days and was promised feedback from both an agent and a manager, but to date I have received nothing. Based on this experience, I would not recommend purchasing directly through the Hoover website, as the returns and support process appears to be extremely difficult and unresponsive.