LJ
Lionel J
Active since Dec 2025
2
Reviews
0
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Reviews
2 reviews2 months ago
Totally ignored on Gap Cover Claim
I took out gap cover for my mother who is a 77 year old pensioner .She recently had to have surgery unexpectedly , the specialists surgery claim balance outstanding was submitted to Ambledown on 19 December 2025 .To date ( 02 February 2026) we have yet to have any feedback , Enquiries via telephone and email produce the same response " still being accessed " or "claim has been escalated" . This delay in response is causing my mom a lot of stress and anxiety as she has no source of income and the amount outstanding on the drs account is way above her financial means . The whole point of taking the gap cover is for peace of mind that instances like this will be covered . So quick to take debit orders but when it really counts you measure a company on customer service which in this case has been pathetic to say the least .
56 replies
4 months ago
Amazon useless provider
Bought Led recessed lighting from Amazon, instead I get a delivery of a plastic spaghetti spatula. Been a week of requesting a refund only to be told It has been escalated with the third party supplier ..hello its been a week with no response from the supplier ..obvious they have no intention of fulfilling the order .. getting a refund also seems a mission impossible.. save yourself the frustration of dealing with a company who obviously does not vet thier ************ supplier..lesson learnt to stick with a proven supplier like takelalot
0 replies
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