Active since Dec 2025
Gross misrepresentation of Clear View glasses. Don't work as they are marketed, at all. Although Ive sent them an e-mail. I couldn't be bothered with their reply. I know when I have been ****med. May Kama visit you at its worst.
As expected, no response from Vodacom. Just a private reply button and radio silence — a convenient way to avoid public accountability. Vodacom continues to charge subscribers premium prices while delivering a consistently sub-standard service. What makes this worse is not only the poor network reliability, but the complete lack of decency to respond publicly to a legitimate HelloPeter review highlighting these failures. The default excuse is always the same: “No one else has reported a problem.” This is simply dishonest. The issues are openly discussed and repeatedly reported across multiple local WhatsApp groups and community forums. Vodacom’s refusal to acknowledge this does not mean the problem doesn’t exist — it just highlights how disconnected the company has become from its customers. The reality is becoming obvious to millions of South Africans: for the price we pay, cellular service in this country is increasingly a joke. And as for being part of the “service industry” — Vodacom wouldn’t know how to spell it. From a useless switchboard system, to AI assistants that can’t resolve even basic issues, down to infrastructure that appears poorly maintained and inadequately secured — the entire customer experience reflects a company that has stopped caring once the debit order goes through. Vodacom has mastered one thing only: billing reliably, regardless of whether the service works or not. Accountability, transparency, and basic customer respect are clearly optional.
For more than a month the service has been pathetic. In fact it's regularly pathetic. I suggest Vodacom just leave as they are as useless as any government department in SA. The best is they have a person by the short and curlies with debit orders that go off regardless of how useless their service is. Actually they are steeling payments from subscribers in Dullstroom. My father in law followed this same route. Yes, Vodacom contacted them and indicated that he was the first person to lodge a complaint. What a joke!! Standard reply .. deny, deny deny. Please don't make me laugh by following the same lame excuse. You know full well that your service to Dullstroom is pathetic. The stupid part of this problem. It wasn't too long ago that MTN were useless. By the look o it they take terns to be useless. Why can't cellular services just provide the service they are supposed to supply? Why do we have to keep jumping g from one to the other in Dullstroom to get a decent service? And no, I'm not even bothering to waste my time calling a totally irritating automated service.
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