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Sipho M

Active since Dec 2025

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2 reviews

5 months ago

No accountability from CMH Ford Hatfield / CMH Group

I am sharing this as a warning to other consumers considering purchasing from CMH Group, specifically CMH Ford Hatfield. I purchased a Foton vehicle which was contractually described as a diesel model. Based on this official documentation, I fueled the vehicle with diesel. I was later informed that the vehicle was in fact petrol, which resulted in engine failure. The OEM has confirmed that the contract contained an error, yet despite this: The dealership refused to take responsibility I was forced to pay for the repairs myself to prevent further loss I continued paying instalments on a vehicle I could not use My formal escalation to CMH Group received no meaningful acknowledgement or resolution I have since submitted a formal request for cancellation of the transaction and full restitution, including reimbur*****t of repair costs and refund of instalments, but this has not been properly addressed. This experience has been financially and emotionally draining and falls far below what any customer should expect when entering into a legally binding vehicle purchase.

0 replies

CMH Ford Hatfield

8 months ago

I am posting this review to warn other consumers about a very serious experience I had with CMH Ford Hatfield / Kempster regarding the purchase of a brand-new Foton Truckmate. At the time of sale, I was verbally advised by the salesperson that the vehic

Incorrect fuel type on the contract from CMH Ford Hatfield

0 replies

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