Active since Dec 2025
I’ve bought a few items for my new house. All of excellent quality. The service was second to none with a rep assigned to me. Each time I ordered she got in touch with me. The warehouse got in touch with me as well before and after delivery to see if everything went smoothly.
I ordered a bespoke keyring for my partner. My initial call to enquire about the possibility of making it was met with enthusiasm and ease. I sent in the details and the process was easy as ever. I was kept up to date every step of the way. A few days later I received the finished item. It is high quality and exactly what I asked for.
Excellent customer service from Mthobisi at The Mattress Warehouse today. He called me to confirm the delivery address on the order. I appreciate this because the website had picked up my old address. Mthobisi remembered me from a previous order and was super helpful. Excellent customer service. Thank you so much!