EP
Eileen P
Active since Jun 2011
3
Reviews
0
Industries
Reviews
3 reviews7 months ago
Poor service & food
Popped in for a fresh salad on a hot day, about midday. They only had one salad available. I opted for a beef burger & salad with a milkshake. When I received my plate & started eating the lettuce it noticed that it was discoloured and more yellow than green. I had 2 bites on the burger but it had a strange taste I called the waiter & told him. I sent it back and I received the famous “I’m sorry”. I asked for the manager & she came with an apology. To add insult to injury the waiter came with my bill & the burger was included. I went to the kitchen & asked for the chef & was received by most of the staff trying to stop me from going into the kitchen. The “manager” came and told me to go in such a rude way. I told her I want to pay for the milkshake I consumed & she rudely told me to go. I have been there on numerous occasion's but that was my last. Will never put my foot in that stop. The staff is like headless chickens. A Fish rots from the Head.
0 replies
69 months ago
This is what security is about
The best security company we have in the past 30 years. Prompt response to activations and friendly courteous control room staff. Visible security, I can recommend them. Their response is fantastic.
0 replies
131 months ago
Rude Awakening
Our home was burgled on 12 June 2015 regardless of our alarm system being armed. My husband arrived home to find the back door removed and items stolen inside. They passed 3 sensors without activation. We received no alert from Chubb. My husband called SAPS and Chubb. When the police arrived he went into the premises and on entrance the alarm went off. Chubb arrived 1hr 30 minutes afterwards. We had to call them to find out why the alarm did not go off. A technical person was twice at our home to do a download and the area manager whom we asked for was there to listen and to date we have not had a valid explanation or Chubb taking responsibility or making amends. I was rather advised to install outside beams. We are disgusted as lives could have been lost and Chubb was not there. What are we paying for? What is the sense of having an alarm system that is useless? I am going to SASSDA to have the system in our house evaluated. We have no peace of mind knowing that thieves can come in regardless of our alarm system being armed? <br> Their presence in our area is almost 0. I changed from one company to another hoping for a better service - wrong!
76 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (33.333333333333336%)
1 Star
1 (33.333333333333336%)