PS
Peter S
Active since Jan 2026
2
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0
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Reviews
2 reviews3 months ago
DUNNS MOBILE FAULTY DEVICE: ONLINE RETURNS COLLECTION PROCESS FRUSTRATING!!
This star is for quick delivery... I'm unhappy with the return process. I bought a device for my daughter, received on Monday 26th January 2026, I discovered that it is faulty, it only works when connected to a charger... it doesn't switch on when not connected to a charger, I logged a return request online, and followed up with a call... lady promised to send a courier! I called again now (29th Jan 2026) following up and I'm told the courier can take between a month or 2 to collect! I spoke to them today on 0860007350.
0 replies
3 months ago
Bad Customer Service at Oasis Tembisa Mall
Last week Sunday 28th December 2025 my wife went into Oasis Tembisa Mall at around 12:45 on Sunday while I looked for parking nearby... I met her at the door to help her with the 25L container... she was not happy with the service and attitude of the staff... Today Sunday 5th January 2026,I experienced the same around the same time... the lady told me to fill up my container because she is closed. 12:45, she was cashing up... I was filling up a 5L so it was quick... as I walked out... a customer wanted to come in and was refused entry because 'it was closed'. The closing time on Sundays is 13h00 but when you arrive at 12:45 the door is closed, if you manage to get in...you will serve yourself. I had to greet twice...me coming in was clearly a problem... long story short... if you arrive before closing time... you'll receive bad customer service, laced with a stinking attitude... because they want to cash up and close.
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1 Star
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