ZK
Zak K
Active since Jan 2026
2
Reviews
0
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Reviews
2 reviews3 months ago
Cycle Lab Lynnwood Megastore is the standard of what customer service should be like 💛
My favorite store! Old school customer service with an awesome customer experience. Always going the extra mile and they have a way to make you feel part of the family! The team is clued up and passionate about the cycling lifestyle! Just a special mention to Gift! He is such an awesome guy and I trust his input about bikes and everything related. Keep it up!
0 replies
3 months ago
Product returned without compensation or feedback
I purchased a product back in September 2024 and returned it shortly thereafter. It's January 2026 and I still haven't received feedback, credit, or a refund. The product was apparently sent back to the supplier but that's where it ends. I have sent numerous emails, spoke to management at the Moreletapark pick up point, spoke again to the staff but nobody knows what's happening! I called customer service but half-way through the conversation they hang up. I even contacted the supplier directly but still haven't had a response. The sad thing is that I've been supporting Takealot all the way, despite this horrible experience. You can cause a scene, jump up and down and go crazy, they couldn't care less and nobody is taking ownership. Just give me my product back if you're not willing to assist me!
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Review Distribution
5 Star
1 (50%)
4 Star
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3 Star
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2 Star
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1 Star
1 (50%)