SP
stefan P
Active since Jun 2011
3
Reviews
0
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Reviews
3 reviews123 months ago
Quality service at affordable price
Hi<br> <br> We are building a house and one of the prominent components is a steel structure, which spans both levels, connects the balcony, roof and floor.<br> <br> I came to Brankenfell steel with a concept model build from plastic, masking tape and glue. Franco Nell assisted me and using his years of experience translated my concept model into reality.<br> <br> The steel components of this fairly complex structure fit perfectly on site - first time! Other engineering firms were by far more expensive and not even willing to help me without engineering drawings.<br> <br> Thanks to Branckenfell steel we received a quality product at an affordable price <br> <br> <br>
0 replies
123 months ago
Unprofessional and worrying attitude
Hi<br> I used DriveSure a few years ago and received good service. Needed them again recently and was met with unprofessional and worrying attitude:<br> <br> 1. Sceduled appointment with Siraaj (owner)<br> <br> 2. DriveSure did not show for the appointment - I phoned them, they said they had to order components from the agents, but did not think to phone me to reschedule the appointment, they then became very hostile:<br> - DriveSure arrogantly told me that if I am not happy with their service I should go somewhere else<br> - Drivesure lied to me and said they do not cater for my type of car - when I reminded that they actually cut a key for that same car before, their story changed<br> - DriveSure put the phone down in my ear<br> - 2 requests for Siraaj to phone me have been ignored<br> <br> This was a minor misunderstanding, a simple apology from DriveSure would have been sufficient, but this spiraled into the equivalent of a world war. If this is their response to a simple issue, one has to worry about what will happen if there are real issues, like key coding issues etc.<br> <br> There is no recourse when you encounter problems with this company, rather use the agents.
0 replies
130 months ago
Prompt insurance pay out with no hassles
Hi<br> <br> Our house burned down on a Sunday, we called Discovery insurance the Monday. <br> <br> Mickey Manuel from Discovery home content insurance assisted us through a very traumatic time, and managed to approve the claim end of the week (Friday)<br> <br> Through the whole event it was clear that Mickey (and Discovery) was trying their best to assist a traumatized family as far as possible, and to pay out the most they possibly could<br> <br> What makes it more amazing is that we have been Discovery insurance clients for less than a year<br> <br> Regards
75 replies
Review Distribution
5 Star
2 (66.66666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (33.333333333333336%)
1 Star
0 (0%)