MT
Mathunye T
Active since Jan 2026
2
Reviews
0
Industries
Reviews
2 reviews3 months ago
Poor Service
I'm very disappointed with the treatment I'm getting from VW. My vehicle was still under warranty when I had a breakdown on the 6th of December 2025. On the 9th of December I towed the vehicle to VW Groblersdal. Ever since then I have never gotten any update with regards to the vehicle. Every time I call for update am being promised that they will call me back... On the 16th of January I went to VW Groblersdal personally to check on the progress of the car, i found out that nothing was done on the vehicle since it's arrival. They refused to offer me a courtesy vehicle till to date!! I went on to call the sales person who assisted me during the purchase of the vehicle, He tried his level best to get hold of Groblersdal, they promised him that the will commnunicate with me but nothing! I went on to write a complain to support@vwconnect.co.za still no response!! Yet I keep on paying the installement
112 replies
3 months ago
Bad Service
I'm very disappointed with the treatment I'm getting from VW. My vehicle was still under warranty when I had a breakdown on the 6th of December 2025. On the 9th of December I towed the vehicle to VW Groblersdal. Ever since then I have never gotten any update with regards to the vehicle. Every time I call for update am being promised that they will call me back... On the 16th of January I went to VW Groblersdal personally to check on the progress of the car, i found out that nothing was done on the vehicle since it's arrival. They refused to offer me a courtesy vehicle till to date!! I went on to call the sales person who assisted me during the purchase of the vehicle, He tried his level best to get hold of Groblersdal, they promised him that the will commnunicate with me but nothing! I went on to write a complain to support@vwconnect.co.za still no response!!
0 replies
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
2 (100%)