Active since Feb 2026
If I could give 0 stars to this shop I would . I am a senior citizen and long time customer at Lewis stores & I was supposed to get a refund of R600 from their legal department seeing that l was under debt review. I decided to do a follow up and call their legal department, however I didn't receive fair treatment from all those consultants at their call centre as they would giggle and transfer me constantly to wrong departments and I was left frustrated! I even emailed required docs eg. ID copy & Bank Statement. I couldn't get help because their giving me a roundabout on their phones. PLEASE HELP ! I AM AT MY WITS END !!! IF I WAS THE ONE OWING THEM I WOULD HAVE SLEEPLESS NIGHTS BECAUSE THEY WOULD CALL 24/7 AND INSTRUCT THEIR DRIVERS TO COME COLLECT THEIR FURNITURE. VERY DISGUSTING SERVICE FROM LEWIS ...I WOULDN'T EVEN RECOMMEND IT TO MY WORST ENEMY .
I am very dissapointed with the service and treatment from Home Choice with regards to my outstanding refund. The debt was paid through debt counselors. Its been 11 months now since l've been waiting for this refund. I have sent countless emails with all the documents that they require to process the refund but after that i get ignored. As a pensioner this is stressful , beyond stressful ! I have exhausted all channels available to resolve this peacefully and legally with Home Choice. My name is MM Motha. My email address is oumamotha35@gmail.com. My number is 0691455100. I've sent the required docs several times with no success Regards MM Motha