MS
Michelle S
Active since Feb 2026
2
Reviews
0
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Reviews
2 reviews2 months ago
2 MONTHS and Counting overdue delivery of Vehicle Disc
For 3 years i have renewed my vehicle license disc online with no issue. 7 December 2025 i renewed my latest and 2 months later i am still waiting delivery whereas previously it took 3 - 5 working days. It took over a month for RTMC to get back to me and i get a default message every time saying: Good day, We sincerely apologize for the delay in the delivery of your vehicle license package, which has exceeded our standard delivery timeline of 3–5 working days. This delay was caused by unexpected system issues compounded by a temporary backlog in processing. Please accept our apologies for any inconvenience this may have caused. We would like to assure you that your request has been escalated to our Printing Unit for priority handling, and we are closely monitoring its progress to ensure completion as soon as possible. To avoid any further delays, we kindly ask you to confirm your preferred delivery address at your earliest convenience. Needless to say i have received this response 5 times now and each time i have re-supp**** my address. I did get one additional mail saying my query has been escalated which was over a month ago. The eNatis system itself says the license has been printed but nothing regarding delivery. Their service is shocking. No one seems interested at all in resolving the issue.
0 replies
2 months ago
2 MONTHS and Counting overdue delivery of Vehicle Disc
For 3 years i have renewed my vehicle license disc online with no issue. 7 December 2025 i renewed my latest and 2 months later i am still waiting delivery whereas previously it took 3 - 5 working days. It took over a month for RTMC to get back to me and i get a default message every time saying: Good day, We sincerely apologize for the delay in the delivery of your vehicle license package, which has exceeded our standard delivery timeline of 3–5 working days. This delay was caused by unexpected system issues compounded by a temporary backlog in processing. Please accept our apologies for any inconvenience this may have caused. We would like to assure you that your request has been escalated to our Printing Unit for priority handling, and we are closely monitoring its progress to ensure completion as soon as possible. To avoid any further delays, we kindly ask you to confirm your preferred delivery address at your earliest convenience. Needless to say i have received this response 5 times now and each time i have re-supp**** my address. I did get one additional mail saying my query has been escalated which was over a month ago. The eNatis system itself says the license has been printed but nothing regarding delivery. Their service is shocking. No one seems interested at all in resolving the issue.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
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3 Star
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2 Star
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1 Star
2 (100%)