HJ
Henry J
Active since Feb 2026
2
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Reviews
2 reviews2 months ago
Don't do do business or support this people please
Ver very bad customer service. Should be ashamed Two weeks ago we went to buy two phones at Dunns Kempton Square through Foneyam. They did not have Vodacom sims. They opened the phone's to see that it works but never put in any simcards so it could be activated and the insurance activate as well.Y Two employees agreed and said it is rules from the store that phones are not allowed to leave from the store with out a simcards. We have been going back and forth, jumping through hoops, calling out over R 300 of airtime with empty promises from Craigh. When you call they say he does not exist or he is not there or busy he will phone back. He never did. We walked from Dunns over the street to go put screen protectors on and the bag hot grabbed and ****** from us. I got injured in my face and on my legs trying to protect our bags. They had no sympathy for it at all. Since then Dunn are only giving empty promises. They don't want to refund is( the phone's are insured) or replace it. This has gone far enough now. We need our phones and won't settle for less of what its worth. Please Mr Peter help us out here. We did everything they ask us too. From the police to getting all the details
901 replies
2 months ago
Ver very bad customer service. Should be ashamed
Two weeks ago we went to buy two phones at Dunns Kempton Square through Foneyam. They did not have Vodacom sims. They opened the phone's to see that it works but never put in any simcards so it could be activated and the insurance activate as well.Y Two employees agreed and said it is rules from the store that phones are not allowed to leave from the store with out a simcards. We have been going back and forth, jumping through hoops, calling out over R 300 of airtime with empty promises from Craigh. When you call they say he does not exist or he is not there or busy he will phone back. He never did. We walked from Dunns over the street to go put screen protectors on and the bag hot grabbed and ****** from us. I got injured in my face and on my legs trying to protect our bags. They had no sympathy for it at all. Since then Dunn are only giving empty promises. They don't want to refund is( the phone's are insured) or replace it. This has gone far enough now. We need our phones and won't settle for less of what its worth. Please Mr Peter help us out here. We did everything they ask us too. From the police to getting all the details
0 replies
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