WH
Willie H
Active since Feb 2026
2
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0
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Reviews
2 reviews1 month ago
Lewis rollercoaster ride
Well I was asked to send my id for my application so I send it on a courier with some one,ended up going to boksburg instead of johhanesburg city......same street address ....oky everyone deserves a second chance....sort that out....oky then my id was denied .....so I said no leave everything being fed up..so a few days I phoned said oky I'm going to send a courier to pick up my id ...in witch the manager said oky sorry sir I managed to lay a complain and they are now able to use my green id book ....in good faith I said oky let's try again ...was very very happy and they really really gave me good service on that ....then comes delivery day witch was presponed without letting me know ,getting irritated and making my voice thick ....things got delivered the next day ....at 3:30 the afternoon with my girlfriend having to leave work early ....as she is on the way home the driver calls me saying that one of my items is in boksburg and he ' forgot" to pick it up so he needs to go get it ....eish ....so I say oky cool my wife's 1 min away so wait ...witch they did and help her move everything inside ,she said they deserve a 5 star rating the delivery guys are top of there class....so I ask should my wife wait or can she go back to work .....no sir please we will quickly go fetch your gas stove ......I'm like wow grait maby this wasn't so bad .....then ....then ...I get a call sorry sir there out of stock.....no I'm red lining!!! So they say no please sir tomorrow..Friday we promise we will deliver....so I'm like oky...not really having faith ...Friday did come and go ....so Saturday morning I have plans but I'm told no please I'll deliver it personally by the manager ....so early I ask " my man what time are you coming as I actually have plans so please be honest....shees I got a respond in 5 min this now 8h00 in the morning ..."I will let you know just now...so 11 h00 no response yet me starting to loosey cool I send a message what's happening? No response ...so I wait ....13h00 my wife gets home tells me ..." Babe they had some excuse about all the vechiles are doing dept collections so we won't be helped.....please keep in mind we arent married and I did the application so I'm the customer....so what should I say ...I am disappointed and feel disrespected the only thing that made me not send everything back is that my girlfriend/wife to be likes the products ....but comes tomorrow Monday and they don't deliver my gas stove I am definitely returning every damn thing ....I would recommend buying from them you just need some patients
159 replies
2 months ago
Disappointed
I am so disappointed I settled my account early and now it's saying I'm in arrears ....my brother past away yesterday and I need money to burry him now I can't make a loan so much for settling my loan early ....worst of all customer care is just not getting back to me .they just ask for proof of payment iv send it four times now ...very disappointed
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
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3 Star
1 (50%)
2 Star
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1 Star
1 (50%)