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Terrible customer experience

Terrible Customer Service at Midas Hammanskraal I am writing to express my disappointment with the extremely poor customer service I received today at the Midas store in Hammanskraal. When I arrived at the sales counter seeking assistance, the staff members were very rude and unprofessional. Instead of helping me, they openly told me that they were tired and would not assist me. I found this response completely unacceptable as a paying customer who simply needed help. What made the situation even worse was that one of the staff members, who was speaking English, laughed while I was clearly frustrated and trying to explain my situation. This made me feel disrespected and dismissed as a customer. I ultimately had no choice but to leave the store without receiving any assistance at all. This was a very unpleasant and disappointing experience, and it reflects poorly on the level of customer service at this branch. I hope that management looks into this matter and addresses the behaviour of the staff, as no customer should be treated this way. Date of incident: 7 March 2026 Location: Midas Hammanskraal