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susan C
Active since Jul 2011
3
Reviews
0
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Reviews
3 reviews80 months ago
Colin Reeves attitude is shocking!
Colin Reeves - your customer service is shocking! I am still waiting for feedback on a burglary - such a pity our Neighbourhood Watch have standardised with Combat Force - I would have cancelled our contract last week already. As per your last communication on Friday 27th September 2019: "WITHOUT PREJUDICE Dear Mrs Cameron When it comes to matters of security and threats of going to social media, I prefer to do everything in writing......." ......" Once that interview has been conducted we shall be in a better position to report back to you." I have emailed you daily for an update with no response. Our security is in your care and you don't care at all. Your only saving grace is Lameez.
0 replies
119 months ago
Taking Advantage of the Elderly
<p>My mom of 75 has been a loyal Vodacom customer from the very first year Vodacom launched.</p> <p>She has recently experienced the worst service possible. Her BlackBerry will no longer allow what's apps and when she took it into the local Vodacom shop, she was told that Vodacom no longer support Blackberry.</p> <p>Her contract has automatically been renewed to 2017 AND she is been charged R10 a day for a weather service.</p> <p> </p> <p>Come on Vodacom, she is on an extremely tight budget and CANNOT afford a bill of R1000 a month.</p>
318 replies
130 months ago
False Advertising
So they launch the R1 special and guess what...the servers crash. I have been trying since 08h00 this morning - managed to get onto the site eventually, only to have it hang.<br> <br> Now I can't even get access as the server is down.... We are thrilled at the overwhelming response to our R1 sale, which is attracting more than 30 times our usual internet traffic load. In anticipation we had doubled our already ample server capacity to deal with the day's demands, but the enthusiastic response is unprecedented. Our US based technology partners who look after more than 26 airlines worldwide, have never before seen this kind of response to a sale, which is testament to the enthusiasm of our local market for domestic air travel. We have already sold over 5000 R1 tickets to delighted passengers and our team are working double-time to ensure that we continue to delight thousands more. We apologise for the delay and advise customers to check back regularly. We thank everyone for the support and patience...<br> <br> SERIOUSLY?????
0 replies
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2 (66.66666666666667%)