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Philisiwe M
Active since Mar 2026
2
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2 reviews2 months ago
Agently I need help i haven't barried my brother yet
They don't even deserve a star they operate like a **** 🤧 they don't care they don't communicate they don't care about the customer's even if you are in their offices
0 replies
2 months ago
They are not reliable
Urgent: Immediate Action Required on Claim Dear Sir/Madam, I am writing to formally raise concern about the unacceptable delays and lack of communication regarding my claim following the passing of my brother. Despite multiple attempts to contact your office, submitting all required documents in person on 20 March, and being promised a 24-hour turnaround, I have received no response. I have also been given inconsistent timelines and a promised call back today at 10:00 did not occur. This matter is urgent. I require immediate feedback on the status of my claim and confirmation of when it will be finalized. Failure to respond promptly will leave me with no option but to escalate this matter further. Yours faithfully, Philisiwe Wendy
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Review Distribution
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1 Star
2 (100%)