ND
natasha K
Active since Aug 2011
3
Reviews
0
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Reviews
3 reviews12 months ago
Vumatel and Vodacom SHOCKING SERVICE
Imagine being a loyal customer for years ,then suddenly you move to a new premises, and then you make the calls on 01/04/2025, notifying that there will be a change, go disconnect the one premises and connect the other. My husband told vodacom, that the new premises there is no Fibre box and that obviously we still have a router. Vodacom dispatched a new router- anyways , my has phones again and speaks to several people,and explains again, no black box to connect the router too, employee's who promises, vumatel will arrive and sort it out, vumatel arrive. They see the Fibre line is not working and needs to be replaced, they escalate it. My husband follows up again, the case was closed and a new one to be opened, BUT it's not and still isn't resolved. ***. It's the 02/05/2025. STILL NO FIBRE , STILL NO ANSWERS, SHOVED FROM PILLAR TO POST. one Vodacom employee so desperate for sales says if my husband upgraded or takes a new package , vumatel will come the next day and solve our issues, how can we be upgrading what? For what service?? Pathetic, phone again today to follow-up, we got told. They will call us back!! Should we rather cancel. Change provider's? Maybe openserve and cellc?? How much longer can we tolerate this *** service?? Answer's today. Or cancelation tomorrow?
174 replies
29 months ago
Medihelp stressful takes a long time to register a PMB condition
My twins were born Premature, the one twin had to undergo surgery for a life threatening disease on the 17 September 2023 and underwent emergency surgery. Which he was actually diagnosed as having PMB condition. P77. To this day after emails between his health professional team with diagnostics and blood tests etc and my phone calls and information after information sent. He is still not registered with his PMB condition. I keep having to ask for motivational letters from his Healthcare to send to the medical aid for it to be investigated. And then ultimately declined or not paid. As a mom of prem twin babies, one of which needs extra care and my medical aid is making me more stressed out. Please register his PMB condition. So that he can get the care he needs. Please respond to queries emailed.
72 replies
62 months ago
Bride and brides maids worst nightmare 1 week before the wedding
JHB@bridalwardrobe.co.za This place does not even deserve a 1 star, I had the worst THE WORST experience, I would not recommend this place to any body!! Complete utter **** quality, **** customer service, just ****, I bought 3 brides maid dresses in November black Friday weekend 2020,was promised 6-8weeks, it was 15 weeks later, keep in mind my wedding is on the 21 March 2021, a week before the wedding. With every phone call it was no it will be ready on Wednesday no straight up answers, then I get no it will be ready a week before your wedding, then I get Wednesday, event I get my fiance involved in hopes that they would budge, eventually we get come Sunday the 14th of March at 13:00, the dresses will be ready, complete **** was delivered, the tops were made that morning, there were blue koki marks on the tops for markings where to sew, tops measurements were taken in November 2020, non of the tops fitted, they sewed it scew, disgusting "bridal boutique level" ****, needless to say I took the dresses to a lady who will alter them and I will send them the bill and I will take the dresses for dry cleaning and I will send them my bill, Do not brides to be use this boutique you will be stressed out you will get poor quality and you will be disappointed. and the reason for this is short staffed and of course covid. This place should go on carte Blanche with that other shody "bridal boutique"
0 replies
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1 Star
3 (100%)