GK
Geoffrey K
Active since Aug 2011
21
Reviews
0
Industries
Reviews
21 reviews59 months ago
MTN TAKES AIRTIME PAYMENT BUT DOES NOT DELIVER
My brother uploaded R159 airtime to my phone using the MTN app but this has not been received by me. Attempts to find out what has happened to this have resulted in a blank wall response from MTN. This is not the first time this has hap;pened and loaded airtime has been paid for and not received. Is this how MTN generates its large profits by accepting money and not supplying the product. They do this with unexpired data, but the disappearance of airtime before even being received is a recent development Details are as follows: AMOUNT R 159.0 MTN TRANSACTION ID MYMTNAPP-PROV-d52c1094-1a64-4d1a-b819-0066ee32198b Phone Number 27783607749 Reason Description Transaction Approved
0 replies
60 months ago
CLICKS JEWEL CITY THE WORST PHARMACY ON THE CONTINENT
Your Jewel City branch is the worst excuse for a chemist that exists on the African continent. An emergency forced me to try once more after previous disappointments. This time I discovered that Clicks does not stock individual plasters, elastoplast, band-aid etc, but only caters for various strappings associated with street accidents and wholesale ********* trauma. You should be ashamed of yourselves and I look forward to your early insilvency following that of your Musica brand. Your level of expertise is indicated by the volume of ******s that you stock, and perhaps you should change the name of the shop to *****S. In addition your customer care number gives the afterhours closed message, and your complaint site does not submity the complaint.
0 replies
61 months ago
FNB NEW CREDIIT CARD PAYMENT POLICY CRETIN DEVISED
FNB Sabotages Uase of Credit Card FNB have introduced a new Visa settlement system which borders on the ridicul;ous. We have been with FNB and its wonderful; predecessors for over 70 years' The bank settl;ees our company VISA cards by debit order, sweeps the funds from our account, and then denies us the use of the cards for up to 7 working days in case the debit order bounces. The sheer idiocy of this is unmeasurable by any normal standards. The staff are useless or blandly obstructive and obliquely rude. They bank takes my money and gives me no service, for which they on top of al;l have the cheek to charge me. No real person in authority is contactable and all hide behind cellphones and unreachable numbers. In short unless this can be attended to by someone with a modicum of intelligence and resolved our accounts will be moved to another bank that is not populated by cretins with with a minus zero IQ
53 replies
64 months ago
Vox Telecom staff show no intelligence
MY brother Jonathan who is a co-owner of the residential property concerned, has an existing fibre account with Vox Telecom. He resides in the property concerned. He has several times in the past two weeks attempted to set in motion migration of his Telkom line to Vox Telekom. There is apparently an immovable stumbling block in that the existing fibre account has been entered by Vox as Shotley Pty Ltd which is our company account from which the monthly fees are paid, whereas the Telkom number is in his name. The thickheaded obstinate staff at Vox Telecom insist on addressing him as Mr Shotley, with surname Pty Ltd and requiring documents which do not pertain. No effort to get the difference through to them is of any effect, and due to their non-communication policy it appears that it is impossible to escalate this to higher management who may have some understanding of the problem. I place this on Hellopeter in a desparate attempt to locate a thinking human being amongst the artificially unintelligent staff at Vox. The Vox service request ticket number is VOX13842562
0 replies
64 months ago
FNB obstructs changeover from Cheque abolition
We have been clients of FNB and its great predecessor (Barclays Bank) since 1943, same account name. However, the recent decision to discontinue cheques has been so poorly managed by my branch as any worst commercial experience in that period of time. Having sent incorrect forms several times we finally got to completing and returning them, only to be told that they were incorrectly signed. I have written twice requesting details as to what is wrong, but because modern banking is aimed at elimination direct communication with a real person I have received no response. Attempts to contact the responsible person are useless as their phones are a defensive yool rather than one for communication. We are now in a position where in 2 days time we will be unable to use a cheque to draw cash as FNB has not provided the cards. Surely it is not rocket science on the part of a large seemingly well established bank to automate such a process for long-standing clients and provide smooth transition . As things stand one is tempted to ask whether FNB stands for F**** Nothing Bank.
56 replies
80 months ago
Clicks Do Not Care and Staff have no Common Sense
I have been getting chronic medication (diabetes) for some 20 years from Clicks. My script renewal was due mid September and I obtained a nes scrip from my physician. When I presented it at ****arney the pharmacist noted a date error (which turned out to be a computer errorby my physician) so that the date came up as June instead of September. Despite my protesting that he should follow the history and note that I had already purchased medication in the previous three months he insisted in typical bureacratic mode that he backdate my 6 month scrip to June, giving me only three months. As I needed the medication I purchased what will be my last round from Clicks. I wrote to Customer Services and received no response. I have now registered with Dischem and Clicks can lose the R20000 I spend there annually. When something gets too big they deserve to disappear.
0 replies
84 months ago
Telkom is the worst useless waste of oxygen on this planet
Despiote daily calls to Telkom and despite my previous posting NOTHING HAS HAPPENED/ No lines no ADSL No service. Just the same disinterested braindead response from operatives who are trained in the art of obstructive polirteness (and rudeness) while staanding still or going backwards. Telkom deserves to be put out of business by human beings with whom one can communicate. We have been in business for over 45 years\, and the only slogan for Telkom is "Every day we redefine the bottom of the barrel". We will be moving from this abomination as soon as possible, so that we can enjoy the demise of this parasitic *****ic useless enterprise without having to endure any of the pain of having to belong.
0 replies
85 months ago
Telkom is the worst service provider in South Africa.
I attempt to run a business in this inefficient bureacratic obstructionist hell that South Africa has become. Since 1st May both my telephone and ADSL lines have been down. They were reported. Each time we attempt to follow progress we get a different story: either it is a line fault, or they are still checking, or there is something wrong somewhere about which they know nothing. No help no prognosis, and so-called escalation only heightens the problem without any resolution. Telkom is a living example of the wort elements of BEE, in which there is no accountability because there is no one to carry the can for the non-performance. The call centres are an excuse to shield the mismanagement from the public who pay their salaries. And the worst aspect of all is that we are stuck with this because there is no alternative, and the rotten Telkom knows this. Complaining is therefore a waste of oxygen on all sides. I GIVE UP,. 45 years in trade and this is the worst ever.
0 replies
87 months ago
FNB fantastic response to complaint
Consequent to my complaint about ebucks staff, the response from FNB was staggeringly efficient, with all problems ironed out in a day, including personal delivery of the card by the FNB staff member who sorted things out. . It shows that many problems lie in lack of contact with the right staff, a problem common to all large corporations.
56 replies
87 months ago
Ebucks passes the buck
I have an FNB Business account, and have been with them for 70 plus years. Some time ago we finally registered for ebucks, and have accumulated an amount which we would like to use. Three times today we have attempted to find out how we can use this, only to find stony faced block-headed so-called consultants who are of no use. They are insolently uncooperative and it would appear that their function is to prevent access to Ebucks . I write in desperation that there is an FNB consul;tant out there who is not as thick as a brick who can assist. In the absence of this I can only conclude that Ebucks is an elaborate scam.
105 replies
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5 Star
2 (9.523809523809524%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
5 (23.80952380952381%)
1 Star
14 (66.66666666666667%)