CW
Christelle W
Active since Aug 2011
5
Reviews
0
Industries
Reviews
5 reviews7 months ago
KICKED TO THE CURB AFTER 22 YEARS OF BEING A LOYAL CUSTOMER.
We've been loyal clients of RUWAG for 22 years. We buy our drills from them since our inception date. In the beginning their service was good, but for the last couple of years I've been struggling with their deliveries. You sometimes only get your order a month after you ordered. Every time they change to new reps, but the last 2 was a disaster waiting to happen. I put an order in more than a month ago, and followed up about it last week. I phoned the rep, and he said he will sort it out. This morning I once again enquired about it, didn't get an answer back. Now, a month plus later I receive this message via WhatsApp from their Rep Kobus. Goeie dag Chrisrelle Vertrou dit gaan goed. Omdat julle nie Ruwag boorpunte verkoop nie kan ek julle nie ondersteun met voorraad nie. Ek is jammer ek weet nie wie het julle rekening oop gemaak nie maar ek mag ongelukkig julle nie meer ondersteun met voorraad nie want ons verkoop net aan besighede wat ons produkte weer her verkoop. Ons mag glad nie aan besighede verkoop wat self die boorpunte gebruik nie. This just means that after 22 years of being their customers, they don't want us anymore, because we make use of their drills instead of selling them. In other words, the small guys aren't good enough for them anymore. They deliver on a regular basis 500 metres from us, so it's not that they have to ride far out of the way for our delivery. We've been KICKED TO THE CURB AFTER 22 YEARS OF BEING VERY LOYAL CUSTOMERS... UTTERLY DISGUSTED!
0 replies
32 months ago
EXCELLENT SERVICE ALL ROUND
It was the easiest, least painful case of buying a car we've ever had. Shaun Joubert of Greyling motors is an excellent salesman, which makes buying a vehicle a breeze! From bringing coffee, to all the preparations of documents, to preparing the vehicle, and preparing a beautiful bouquet of gifts, EVERYTHING WAS EXCELLENT! They are HIGHLY RECOMMEND!
0 replies
38 months ago
WORST SERVICE EVER
I've never experienced such poor service ANYWHERE or with ANYTHING before! Have complained for 3 weeks about not having FIBRE service, they keep on "escalating" my problem to MetroFibre, but ABSOLUTELY NOTHING gets sorted! Phone their number, 0877000777, start off number 50 something in the queue, when after an hour holding on it gets to your turn, they CUT YOU OFF! I'm PASTEL FURIOUS AND FED-UP ALREADY! Comes time to pay, they charge you in full! TRULY DISGUSTED! My number is 0729696429 to check on my call history MWEB! Get back to me please!
0 replies
49 months ago
FANTASTIC SERVICE 16 DAYS FASTER THAN EXPECTED
I'm VERY IMPRESSED with Buffalo's service. After payment was made to SHEIN, I was given a delivery date of between the 14th and 16th April. What a great surprise I had when I was sent a message this morning stating that they are delivering my parcel TODAY (30 MARCH). GREAT SERVICE GUYS! Let's hope it stays like that!
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63 months ago
EXCELLENT service as never before
We got the best service EVER with TJ and Jerome! We are SUPER impressed with the wonderful quality of service, and GREAT prices from your dealership. We will definitely be back again in the future. It's worth it riding from Pretoria. You guys go above and beyond the norm. Thank you!
0 replies
Review Distribution
5 Star
3 (60%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (40%)