BH
Buyi H
Active since Aug 2011
4
Reviews
0
Industries
Reviews
4 reviews1 month ago
A Courteous Bahle from Computershare...
I had the most refreshing customer experience when I contacted Computershare today. The agent, Bahle, was super courteous, knowledgeable and patient enough to walk me through my challenges. We need more Bahle's to create a positive company image and resolve issues the first time.
1 reply
15 months ago
Cash Crusaders non challant service post sales
A very disappointing turnout for me and my son. In mid Feb, I put a lay bye on a phone for my son, it was going to be his birthday present. On the 4th of March, I went to pay the balance and collect my phone. I waited for over 1 and half hour but the phone could not be located. On the 5th I did not get a call or any form of communication from the store. Today, 06 Mar'25, I called to check the status, and I was told that a staff member stole my phone and resigned. I am totally unhappy with the sloppy service from Cash Crusaders Centurion Mall. After paying so much money, we don't have the phone we wanted for our son and I had to do follow up on them, then they offer I take a refund or opt for a different one. The non-communication and lack of proper security is definitely appalling. They rush to help you as you come in store and post care customer service is clearly lacking. You have lost a loyal customer.
0 replies
124 months ago
I was made to be a fraudster by Woolworths
Yesterday I faced the worst service and disgrace from Woolworth. I was at the tills with a few items when I was told my card was being declined. Went to Customer Service to get it unblocked, was told that I have not purchased in months. At Customer Service I got to speak to an agent in Cape Town who asked about 5 security check questions. Then he asked me to disclose my last purchase which happened to be in last August. I indicated I do not recall as this was a while back. I was told the account cannot be unblocked without answering this question. At this point I got agitated and asked for someone senior. After the same security check, she promised my account was unblocked and I could make a purchase but need to come back Customer Service so a new card may be ordered as my card was in my maiden surname. Centurion store is very big, walked back to the till, the transaction still got declined. The Customer Care lady came to the tills and called Cape Town again and a Tsholo lady assisted but claimed I tried to fraudulently make purchase on the card. I was thoroughly annoyed at this point and wanted to leave. I engaged them today but they have deleted my post.
0 replies
130 months ago
SNK Home Design owner is a CONman
In mid April, Sipho Mabaso from SNK Home Designs came to our house and gave my husband and I a quote of about R5500 for kitchen boards as we wanted to extend a portion of cupboards in our kitchen. A week later he called my husband and informed him that there was a board special which will allow us to pay R3000 instead of R5500. He insisted we use FNB e-wallet service as that was closest to where he was buying. We informed him were not around that weekend for fittings. We agreed on a date but he never came. We have since been chasing him for fittings and after 3 failed appointments, we asked for a refund. I have called him numerous times, went to his house and advised his wife, all to no avail. Sipho will not be bothered about the fact that he owes us. I have threatened going to the local newspaper but nothing moves him. If anything, I hope someone who reads this will know he is unscrupulous and a con man. We have decided to seek legal assistance on the matter as it remains unresolved.
0 replies
Review Distribution
5 Star
1 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (50%)
1 Star
1 (25%)