AP
Ashna P
Active since Dec 2011
2
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Reviews
2 reviews123 months ago
Pathetic Service - Lying to Patrons
On Saturday eve 12/3/16 at 19:00 I called to place an order and was told it will take 30-45 mins to get done, and be ready for collection. I got to the store at 19:40 and paid, after which the lady told me it will take another 10-15 mins to get done, I was surprised and unhappy, which she sensed, and said she would try to speed things up. I asked after the dealy and she said it was because they were busy. Fair enough, but then you need to be honest with your patrons regarding how long their orders will be. Ten mins later I asked again if it was ready and she tells me AGAIN that it will be another 20-15 mins. Now quite angry I asked why there was another delay and all the lady said to m was that my order will take another 10-15mins. I asked for it to be cancelled, she said I couldn't cos the order had already been prepared. Now quite furious I explained to her that I had a 4MTH old in my car waiting for her feed. ten mins later again I asked where my order was and the lady says its in the oven. ONLY THEN did I see the guy prep my pizza and put it into the oven. The lady lied tome more than once, and had neither the courtesy to apologise or to be honest with me. PATHETIC! LIARS!
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130 months ago
Poor quality of Food
my family loves the Oreo McFlurry, and we buy it at least once a wee. But recently I have bought it from MCdonalds in newcastle and the one at Mt Edgecombe (Hillhead Road) and was utterly disappointed in the poor quality of the ice cream we bought. In Newcastle there was so little Oreos added to the ice cream that within the first Four bites the oreo's were finished. This Morning I bought a McFlurry at the Hillhead road branch in Mt edgecombe and to my disguist the same thing happened. SO little Ores's were added that within the first few bites it was all finished and I was left with plain ice cream. Moreover the Oreo's were not stirred in properly, it was simply just dunked on the top. and when I removed the top cover to stir it in, all of the loose oreo biscuits fell out!<br> <br> I find this to be disguistingly poor service and even poorere quality of food !<br> <br> If this is how we are going to be served, then I may as wellnot support Mcdonalds anymore. afterall we are stil paying you the price that you ask of us - and if we are paying for something we should get what we asked for!<br> <br>
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2 Star
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