AJ
andre J
Active since Dec 2011
27
Reviews
0
Industries
Reviews
27 reviews4 months ago
Super service
I spoke to a lady at the Sixty60 help desk at 10:43 this morning. Regrettably I failed to ge her name but I hope this message gets to her. I have not in a very long time had such a professional, friendly and helpful person deal with a complaint. She helped me right to the end and sorted out my issues. Sixty60 can really be proud to have a person of this calibre work for them. Thank you my dear, you are a star employee. So sorry I did not get your name. But if you can check call records at the time I am sure you will be able to pass this message on. I called from Montana in Pretoria.
0 replies
6 months ago
Paying for no services rendered at all
I was taken by ambulance to Traumed 24, Montana at the Netcare Montana Hospital. At the ER I was seen by the attending Dr. Sent me for an Xray and sent home without any treatment. This cost me a total of R 1103.84. Following this I received an account from Montana hospital for the amont of R1109.33 Note that I was not admitted into the hospital nor did they provide any services whatsoever. When I checked the account it was for syringes, gloves (26 pairs) dplotram, paracetamol, etc. A total of 26 items. Plus, according to Anna at the accounts department an emergency fee. Nobody could tell me why I am being charged by Montana Hospital and for what. This to me is a total ******* as I received no treatment at all from Montana Hospital. I feel that my money is being ****** from me. And then, getting answers from anyone is virtually impossible. People take note, make 100% sure what you will be charged for and by whom when you must go to an ER, especially Traumed24 at Montana hospital. If I have to go to an ER again it will not be at Traumed24 at Montana Hospital. YOU ARE FORCED TO PAY FOR NO SERVICES RENDERED AT ALL. IS THIS WHAT NETCARE DO TO INCREASE THEIR REVENUE?
71 replies
9 months ago
Professional service...
Professional service by Thembi when phoning to test my device.
56 replies
12 months ago
Frustrated
Been trying to contact Dischem Zambezi Junction for 2 days now. No answer. Standard message all the time you try to phone " we are experiencing high call volumes" No matter what time of the day you call. And every time 5 to 10 minutes of your aitime gone. You simply cannot get through. Is this good customer service?
0 replies
12 months ago
Poor service
My wife has cancer and are on a medication schedule. 3 Weeks on and one week off. She should have started with the new cycle yesterday but could not get the medicatio due to Fedhealth's incompetence. I phoned their oncology call centre and was informed yesterday that the Dr needs to submit an new treatment plan. Nothing shows on their system. I talked with the Dr's rooms and was informed that the new treatment plan was submitted on the 3rd of April. I phoned Fedhealth again gave then the reference number received from the Dr. This time, 1 hour later they could find it I was told that they would escalate it to the case manager as urgent. I talked with the Dr's rooms 10 minutes ago and still nothing. Is this how Fedhealth deal with the lives of cancer patients. Is seems their systems does not work and that there is a no care attitude. How is it possible that a new reatment plan submitted on the 3rd of April does not even reflect on the system on the 10th?
58 replies
14 months ago
Excellent service
The service provided by Daniel, the technician at respocare, is exceptional. Not only is he dependable, friendly but also very professional. He has his clients interest at heart and keeps promises and appointments. Daniel, a real pleasure doing business with you. You are the face of Respocare
0 replies
20 months ago
Poor service
FNB is really not caring about its customers. My accounts has been blocked and I cannot do any transactions. I phoned FNB Zambezi drive on 2 occasions to FICA my profile. Having done so I was told on both occasions that all is in order and the block has been removed and I can again transact as usual. But no, still blocked and I have urgent payments to make. FNB, just how difficult can it be?? Trying to get someone to help on the national helpline is impossible and it seems the branches, FNB Zambezi drive cannot help. My investments and business account could maybe do better at another bank. I do not know how to get this mess with FNB sorted? Andre Jacobs
53 replies
26 months ago
Very poor service from FNB
I spent 12 minutes on the phone listening to their introductory message about 6 times. During this period I could not get to speak to anyone to assist me with my account. This is absolutely the worst service I have experienced in a long time. Poor from a company that you want to invest in.
56 replies
43 months ago
Prices is a rip off
I landed up in hospital as a result of a serious iron deficiency. Had to receive blood and my Dr prescribed ferrimed. I ran out of Ferrimed and made a stop at Ridderspark pharmacy, part of the Arrie Nel group. Where I normally pay R300 for the ferrimed they charged R453 for exactly the same product and the same amount. Just how can this be justified?? We the public are dependent on these pharmacies and then this? The same product at Clicks is R390 also very expensive compared to dischem. Totally unacceptable and they will never see me or my family again.
0 replies
Review Distribution
5 Star
9 (33.333333333333336%)
4 Star
0 (0%)
3 Star
1 (3.7037037037037037%)
2 Star
10 (37.03703703703704%)
1 Star
7 (25.925925925925927%)