SC
Sandy C
Active since Jan 2012
11
Reviews
0
Industries
Reviews
11 reviews15 months ago
Amazing Customer Service
Absolutely amazing service. They not only replaced two items damaged in transit, but they also replaced the ENTIRE order! They are substituting the pendants I ordered with other similar pendants so there are no duplicates and they're throwing in a free gift! I cannot recommend them highly enough.
0 replies
15 months ago
Amazing Customer Service
Absolutely amazing service. They not only replaced two items damaged in transit, but they also replaced the ENTIRE order! They are substituting the pendants I ordered with other similar pendants so there are no duplicates and they're throwing in a free gift! I cannot recommend them highly enough.
0 replies
17 months ago
It was so quick and easy to get cover
It was so quick and easy to get cover. Staff are efficient and friendly and always a pleasure to deal with. This is my fourth car with Outsurance, so I can truly highly recommend it.
56 replies
17 months ago
Excellent service
Excellent service from SIPHESIHLE MTHEKU. My new car was covered in no time at all. She was very efficient, helpful, and friendly.
56 replies
34 months ago
Excellent Service and Assistance
Robyn from Procompare was a superstar. She was very helpful and of the recommended people and companies I was able to find two service providers. It saved me a lot of Google searching, which is always great. I definitely recommend Procompare.
0 replies
40 months ago
Outstanding Dotsure
I consistently get excellent service from Dotsure. Today Junelle Holland was outstanding in helping me make changes to my policy details.
132 replies
57 months ago
Amazing customer service
I am very impressed with the customer service. Response time was within hours and Alex, the friendly and efficient man who helped me, responded very well to my tetchy tone. He went above and beyond to help me. Plus, their products are great. I recommend them unreservedly.
0 replies
59 months ago
I love Dotsure
One of the reasons I love Dotsure Pet Insurance is the super quick response time. My last claim was approved within an hour. I'd like to thank Samantha Armstrong for friendly and efficient service.
53 replies
61 months ago
A horrid experience. Avoid at all costs.
A horrid experience. Avoid at all costs. I signed up for a four-week free trial yesterday and completed the first lesson this morning. I was trying to find the link to open the second lesson when I suddenly got a notification on my phone that I had bought a monthly subscription for R399. At no point was I informed and at no point did a receive notification for confirmation. I emailed immediately for a refund and got this response: "As you did not cancel the subscription before the renewal date you were charged for a monthly subscription. Unfortunately, we will not be able to process the refund as per our terms and conditions." All of this happened from start to finish in fewer than 24 hours. How in the world was I supposed to cancel earlier to be before the renewal date?
0 replies
Review Distribution
5 Star
9 (81.81818181818181%)
4 Star
1 (9.090909090909092%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (9.090909090909092%)