CC
Conrad C
Active since Jan 2012
2
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Reviews
2 reviews49 months ago
FEM are just pathetic
My mom has been receiving death benefits for my dad for the past 44/45 years. Today is the 01 April 2022 and still nothing has been paid over into her bank account. FEM Employee Jackie supposed to be a Customer Service Manager is nothing but a blatant liar. Yes FEM my mom's debit orders will be collecting and still you idiots cannot give an honest answer. Let me be clear, you idiots are not dealing with people that are afraid of challenging the powers that be, suggest you get a Senior Manager to contact me now 0679996630 and resolve this issue today. I cannot fathom for the life of me how we consistently get jerked around by people you are simply incompetents'. Jackie I will find you and you will be held responsible for such pathetic service.
0 replies
63 months ago
Fair practice
Good day File no. 1******A, I cannot accept that R3360-00 will not be paid back to !********* ?***** &*****, ID listed is incorrect therefore this non-refundable SLA is null and void. I encourage the accounts department to contact ******** 0********. I expect a favourable outcome regarding the above, as there was a policy change during the term that an individual was residing in the apartment, then the said individual shall qualify for the said policy change which took place in February 2020 and the person was still resident.
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