Active since Apr 2012
I ordered products and received an e-mail to say these products were out of stock. Received the next e-mail acknowledging that a refund will take place. This has been ongoing since the 27th of May 2022. I keep sending a mail requesting a refund and receive the same reply that a ticket for refund has been generated and the issue has been handed over to the accounts department
<p>good day</p> <p>we have been subscribing to Transunion for 25 years</p> <p>we pay for the subscription up front for the entire year</p> <p>we pay for courier service to deliver our trade books to our offices</p> <p>for April - we received only one trade book on the 21st of April - we didnt receive the auto dealers guide at all</p> <p>for May - we received the commercial dealters guide but to date have not receive the auto dealers guide</p> <p>we have paid for this service timeously yet - every month we receive a statement from transunion credit bureau showing that we still owe an amount of R2909.74 - which was supposedly from 2015 or 2016</p> <p>i have reconciled accounts and they have billed us for an extra subscription</p> <p>i have sent e-mails to their various departments - yet we receive the same statement from their credit bureau and even worse customer service when it comes to delivering the guides on time</p> <p>our account number with Transunion is ********** 02</p> <p>thank you</p>
<p>I signed up for a wifi router and data packeage from Vodacom. The router was delivered to me on the 3rd of October 2016 - 2 days later i complained of it being faulty. The consultant agreed it was faulty and arranged for their courier to pick the device up. Since the cancellation was done within 7 days of first signing up - all debit orders regarding this was to be cancelled.</p> <p>To this date - 9th February 2017 - i am still being billed every month for this contract and I have never recieved any credit for the previous months bills.</p> <p>we have six other contracts with Vodacom - and this level of service is highly unacceptable</p>
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