helene L

Active since May 2012

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Reviews

2 reviews

128 months ago

bad food, bad service

On Sunday last week, my husband and self decided to treat ourselves to the lunch Buffet. What a disappointment and waste of money. Besides it only opening at 1-00pm with a que forming, we waited for nearly 30min for a glass of wine and a beer., I do understand there is a strike on - but service? The food was terrible, only a few salads were nice, the stews awful, and worst, the roasts of only chicken and pork were so dried out. The dessert looked nice but we decided to leave so did not try anything.

0 replies

Clientele Life

129 months ago

lack of communication

I have had a policy with Clientele for quite a few years, mainly for the Dread Disease cover. Now I have the big C and contacted them - after many calls, they sent the claim form which had to be completed by my DR - another appointment to be paid for. After 2 weeks, Clientele called me to say my claim was invalid as the cover had ceased when I turned 60 - I am now 65. What annoys me most, is should I have known, I would have taken the cover out with another Insurance to cover me until death - which I assumed this policy was. When I querried why I had not been informed, I was told it was in the Policy, which, I still have not yet seen. I was told my premiums had gone into a kind of savings account which I could cash out. This is just so unfair!

75 replies

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