Active since Jun 2012
The service received by Brandon Upton was second to none. He has gone above and beyond to ensure that my claim was attended to efficiently and thoroughly.
<p>MTN is losing serious dredibility with this Yellodata group. I canceled my subscription in November last year (2016). They have been debiting my account ever since. Seriously disappointed. I sent emails etc., but they give me endless stories. Spent endless periods on the phone. First, they want bank statements. I sent them the internet statements, but they respond by requesting scanned copies. Now I need to run around because they are an incompetent bunch?</p> <p> </p> <p>At the end of the day, they should have this detail on their database. I am angered to the extent that I don't want anything to do with MTN again. I have been with MTN since 2006, but the end is near (regarding my relationship with them). At least 3 contracts to be lost and every person I can tell about how useless MTN is, will hear about their incompetence.</p> <p> </p> <p>They cannot even communicate (but they are a communications company). It may only be R59, but the principle remains. It upsets me greatly.</p>