Y
YellowData
Unclaimed Business
Y
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMN
Marthinus N
1 reviews | Active since Jan 2020
25 May 2020, 12:44
YelloData data balance check not functioning.
I cannot check my data balance on YelloData's website. I have already reported the issue in March 2020 and received an answering email to say that my ticket 348987 has been resolved. If not, I could reply to their email to let them know. Which I did. I am still waiting for the problem to be resolved and reported it again today.
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Marthinus N
1 reviews | Active since Jan 2020
25 May 2020, 12:44
YelloData data balance check not functioning.
I cannot check my data balance on YelloData's website. I have already reported the issue in March 2020 and received an answering email to say that my ticket 348987 has been resolved. If not, I could reply to their email to let them know. Which I did. I am still waiting for the problem to be resolved and reported it again today.
0
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Lunga Z
1 reviews | Active since Jan 2020
2 Aug 2017, 14:02
Very Bad Service
<p>I was called by yellodata with a promotion to get data at a much lower price. We then started to complete the sign up process but during the process i then decided not to take it and told the genlteman helping me that i do not want the product and he should not continue. He said okay he will not continue as we did not finish the sign up. Come month end i receive a debit order for yello data, i quried it a couple of days later and they told me i had signed up for it, I then told them that I had changed my mind during the sign up process and that I had opted not to take out the product. I aslo informed them that I had not received any of their products. I then proceeded to go to my bank to put a stop on this debit and a reversal. I also told them to take my details off their system as I was not their client. They informed me that my details were taken off their system and that the service was suspended. the following month another debit order came and i went through the entire process again. the debit then stopped for the past 2-3 months then again at the end of this month another debit form Yellodata. I have called them again and they informed me that the service is suspended and I should not be debited. I asked to talk to a supervisor and I have been told he is in a meeting and that I should call them back in an hour which would be after 5pm (after working hours). Yellodata is debiting my accont for no reason as they have confirmed themselves that I do NOT have a service with them.</p>
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Lunga Z
1 reviews | Active since Jan 2020
2 Aug 2017, 14:02
Very Bad Service
<p>I was called by yellodata with a promotion to get data at a much lower price. We then started to complete the sign up process but during the process i then decided not to take it and told the genlteman helping me that i do not want the product and he should not continue. He said okay he will not continue as we did not finish the sign up. Come month end i receive a debit order for yello data, i quried it a couple of days later and they told me i had signed up for it, I then told them that I had changed my mind during the sign up process and that I had opted not to take out the product. I aslo informed them that I had not received any of their products. I then proceeded to go to my bank to put a stop on this debit and a reversal. I also told them to take my details off their system as I was not their client. They informed me that my details were taken off their system and that the service was suspended. the following month another debit order came and i went through the entire process again. the debit then stopped for the past 2-3 months then again at the end of this month another debit form Yellodata. I have called them again and they informed me that the service is suspended and I should not be debited. I asked to talk to a supervisor and I have been told he is in a meeting and that I should call them back in an hour which would be after 5pm (after working hours). Yellodata is debiting my accont for no reason as they have confirmed themselves that I do NOT have a service with them.</p>
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Thabo M
1 reviews | Active since Jan 2020
27 Jun 2017, 14:15
Think twice..this people are fraud
<p>Yellow data will call you and then claim that you subscribed, I then called and sent email asking them to cancell whetver it is, i was told it has been cancelled but they still debiting my account.</p> <p>I 've been calling and sending email accorfing the the instruction recieved from the rude call centre agenst.</p> <p> </p> <p>This company should burn!</p> <p> </p>
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Thabo M
1 reviews | Active since Jan 2020
27 Jun 2017, 14:15
Think twice..this people are fraud
<p>Yellow data will call you and then claim that you subscribed, I then called and sent email asking them to cancell whetver it is, i was told it has been cancelled but they still debiting my account.</p> <p>I 've been calling and sending email accorfing the the instruction recieved from the rude call centre agenst.</p> <p> </p> <p>This company should burn!</p> <p> </p>
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Carlisle S
1 reviews | Active since Jan 2020
26 Jun 2017, 10:35
Yellowdata MTN
<p>MTN is losing serious dredibility with this Yellodata group. I canceled my subscription in November last year (2016). They have been debiting my account ever since. Seriously disappointed. I sent emails etc., but they give me endless stories. Spent endless periods on the phone. First, they want bank statements. I sent them the internet statements, but they respond by requesting scanned copies. Now I need to run around because they are an incompetent bunch?</p> <p> </p> <p>At the end of the day, they should have this detail on their database. I am angered to the extent that I don't want anything to do with MTN again. I have been with MTN since 2006, but the end is near (regarding my relationship with them). At least 3 contracts to be lost and every person I can tell about how useless MTN is, will hear about their incompetence.</p> <p> </p> <p>They cannot even communicate (but they are a communications company). It may only be R59, but the principle remains. It upsets me greatly.</p>
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Carlisle S
1 reviews | Active since Jan 2020
26 Jun 2017, 10:35
Yellowdata MTN
<p>MTN is losing serious dredibility with this Yellodata group. I canceled my subscription in November last year (2016). They have been debiting my account ever since. Seriously disappointed. I sent emails etc., but they give me endless stories. Spent endless periods on the phone. First, they want bank statements. I sent them the internet statements, but they respond by requesting scanned copies. Now I need to run around because they are an incompetent bunch?</p> <p> </p> <p>At the end of the day, they should have this detail on their database. I am angered to the extent that I don't want anything to do with MTN again. I have been with MTN since 2006, but the end is near (regarding my relationship with them). At least 3 contracts to be lost and every person I can tell about how useless MTN is, will hear about their incompetence.</p> <p> </p> <p>They cannot even communicate (but they are a communications company). It may only be R59, but the principle remains. It upsets me greatly.</p>
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Anonymous
1 reviews | Active since Jan 2020
26 Jun 2017, 06:48
YelloData, fraudsters. lets mark them: National Consumer Commission complaints call centre: 012 428 7000 Switchboard: 012 428 7726 E-mail: complaints@thencc.org.za
<p>They keep debited even 2-3 months after cancelation.th</p> <p>let's all report them, give them a nice wake-up call.</p> <p> </p> <p>National Consumer Commission complaints call centre: ********** <br />Switchboard: ********** <br />E-mail: **********
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Anonymous
1 reviews | Active since Jan 2020
26 Jun 2017, 06:48
YelloData, fraudsters. lets mark them: National Consumer Commission complaints call centre: 012 428 7000 Switchboard: 012 428 7726 E-mail: complaints@thencc.org.za
<p>They keep debited even 2-3 months after cancelation.th</p> <p>let's all report them, give them a nice wake-up call.</p> <p> </p> <p>National Consumer Commission complaints call centre: ********** <br />Switchboard: ********** <br />E-mail: **********
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Anonymous
1 reviews | Active since Jan 2020
12 Jun 2017, 13:55
Yello Data
<p>Yello data telefonicly contacted me during March 2017, and told me that i can have data on a contract. I agreed and end of March they deducted R99. from my account. But i didnt receive my data. I contacted them and they saud that i can not have the data because i am not on a contract hoder on my cell phone. I told them that they didnt say from the beginning that this cell nr must be on a contract to get the package. i asked them so what about my money that they already deducted. I emailed them om my expenses the bank statement and sent a lot of email asking them about my money, till today i havent receive back my money. Their service "suck" and i want my money back. can you assits in this matter.</p>
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Anonymous
1 reviews | Active since Jan 2020
12 Jun 2017, 13:55
Yello Data
<p>Yello data telefonicly contacted me during March 2017, and told me that i can have data on a contract. I agreed and end of March they deducted R99. from my account. But i didnt receive my data. I contacted them and they saud that i can not have the data because i am not on a contract hoder on my cell phone. I told them that they didnt say from the beginning that this cell nr must be on a contract to get the package. i asked them so what about my money that they already deducted. I emailed them om my expenses the bank statement and sent a lot of email asking them about my money, till today i havent receive back my money. Their service "suck" and i want my money back. can you assits in this matter.</p>
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Anonymous
1 reviews | Active since Jan 2020
1 Jun 2017, 14:35
Thieves of the higher grade!!!!!!!!!!!!!!!
<p>These people sold me a R99 package after 1 month they debited my acc with R546 then told me I used more than the 1 GIG. I have my phone set and no way I can use data after the setting. Anyway I cancelled immediatly. The next month they debited my account again with R478. Please take note I deactivated Yellodata completely on my side. I called again. This time for a whole 3 weeks they had system problems. 3 months after the cancelation they call me to sell me the same excrement bac****!!!!!!! Thinking it is all done deal dusted they debit my account again with R99 and now again 4 Months later with another R99. </p> <p>Now section 62 of the Consumer Protection act allows me to take this to the higest powers in our Country and I can claim Millions in damage as this is fraudulent acctivity. They also record the calls so there is proof that I have made seveveral attempts to cancel their services. I have recordings from my side to proof that I have made those calls.</p> <p> </p> <p>Yellowdata steals from their customers. Be worned. They are busy with huge fraud and please people read about section 62 of the consumer protection act. We have a right here to claim for millions in damage. I advice and ask that others please contact me private so I can help you with your claims against them.</p> <p> </p> <p>Yellowdata is wrotten thieves!!!!!!!!!!!!!!!!!!!!!!!</p>
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Anonymous
1 reviews | Active since Jan 2020
1 Jun 2017, 14:35
Thieves of the higher grade!!!!!!!!!!!!!!!
<p>These people sold me a R99 package after 1 month they debited my acc with R546 then told me I used more than the 1 GIG. I have my phone set and no way I can use data after the setting. Anyway I cancelled immediatly. The next month they debited my account again with R478. Please take note I deactivated Yellodata completely on my side. I called again. This time for a whole 3 weeks they had system problems. 3 months after the cancelation they call me to sell me the same excrement bac****!!!!!!! Thinking it is all done deal dusted they debit my account again with R99 and now again 4 Months later with another R99. </p> <p>Now section 62 of the Consumer Protection act allows me to take this to the higest powers in our Country and I can claim Millions in damage as this is fraudulent acctivity. They also record the calls so there is proof that I have made seveveral attempts to cancel their services. I have recordings from my side to proof that I have made those calls.</p> <p> </p> <p>Yellowdata steals from their customers. Be worned. They are busy with huge fraud and please people read about section 62 of the consumer protection act. We have a right here to claim for millions in damage. I advice and ask that others please contact me private so I can help you with your claims against them.</p> <p> </p> <p>Yellowdata is wrotten thieves!!!!!!!!!!!!!!!!!!!!!!!</p>
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Anonymous
1 reviews | Active since Jan 2020
1 Jun 2017, 08:48
Billed twice
<p>Hi, </p> <p>Yello Data service has been deducting a lot of money from my account. At first I never complained because I thught I perhaps used that much. In May they deducted from my account twice. on 30th May they took R450.50 and on 31st May they took R401.50. When I called them, agent told she cannot see anything with payment related and I must submit the proof of my bank statement for me to get my money back. A process that take about 5 working days researching and 21 working days to get it back. I told them to cancel it and I still waiting for the SMS confirmation. I want my money back now.</p>
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Anonymous
1 reviews | Active since Jan 2020
1 Jun 2017, 08:48
Billed twice
<p>Hi, </p> <p>Yello Data service has been deducting a lot of money from my account. At first I never complained because I thught I perhaps used that much. In May they deducted from my account twice. on 30th May they took R450.50 and on 31st May they took R401.50. When I called them, agent told she cannot see anything with payment related and I must submit the proof of my bank statement for me to get my money back. A process that take about 5 working days researching and 21 working days to get it back. I told them to cancel it and I still waiting for the SMS confirmation. I want my money back now.</p>
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