RZ
Robyn Z
Active since Jun 2012
3
Reviews
0
Industries
Reviews
3 reviews99 months ago
Pay for a service I dont receive!
So I pay R150 for a Racetec timing chip to which I found out that they didnt even capture my race results. I pay to get my RESULTS and now im informed that they didnt time my race. What was the point of my purchase then? Bear in mind this affects any seeding for future races that I enter. Thank Racetec for not doing your job!
0 replies
117 months ago
Terrible Service and Unprofessional Conduct
<p>So I am a part of this medical aid for more than 10 years. I have a condition that went undiagnosed for years. My doctor writes a special motivation to show that the treatment required is a medical necessity (the treatment required is excluded for individuals older than 18) and I write a lengthly letter explaining my situation including the fact that at the age of 18 I was on their scheme but my condition was undiagnosed. What do they do. Decline my treatment. Just like that. Well I can honestly say that this medical aid does not care about their patients, customer loyalty and will not even think about going the extra mile for someone. Im going straight to the Medical Schemes Council about this. I am so seriously disgusted with this service provider and would not recommend it to anyone at this stage.</p>
159 replies
121 months ago
ALIDA LEGRANGE A CUSTOMER SERVICE HERO!
<p>This is not so much a thumbs up for Standard Bank - on service I rate this zero after years of struggling and continuing to struggle, to close bank accounts of my uncle's held with them - but more of due recognition for a top notch employee and probably one of the few gems that still works there. Thank-You Alida for turning a terrible experience into a far more manageable one. I was exceptionally lucky to get hold of Alida (after about 10 different telephone calls, who although not really dealing with matters of my sort, because of my uncle's ongoing and horrific experience with them personnally undertook to see my matter through to its finality. Every signle evening when she has been on night duty, I get a phone-call at 7:30PM (when no person should be working) to follow-up, make suggestions and to see how the matter is progressing. I really hope you her Supervisor sees this and gives her the recognition for the extra mile that this lady goes for her clients. Refreshing to come across someone who takes such a personal interest in a customer's problems.</p>
0 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (66.66666666666667%)