LC
Lucile C
Active since Jul 2012
5
Reviews
0
Industries
Reviews
5 reviews4 months ago
SADI MOKWELE was so friendly, upbeat and professional for 16pm on the 31st of December
SADI MOKWELE was so friendly, upbeat and professional for 16pm on the 31st of December. Real gem!
56 replies
18 months ago
Kiran has been such a helpful person, so professional and friendly
Kiran has been such a helpful person, so professional and friendly. Excellent job!
53 replies
54 months ago
Shocking
Hi there I was hoping to chat to the owner as I feel they must know about the shocking turn of events at your Kings branch Willowbridge. We have been there twice before and WOW out of this world. The service, the food and the overall experience was amazing. After visiting your restaurant on our last visit we were shocked to see how fast things have gone south. I called to book a table and asked the corkage fee, the person on the line had to double check. After arriving our waitress could not open our wine and my husband had to use her waiters friend tool to open our bottle. Nothing was said about items not available on the menu. After ordering our meal she said two out of the three items we did order were out of stock. We ordered risotto, and two fillets instead. Nothing was said, about the fillets and so we waited on our food. My hubby had to ask twice for his beer and when it finally arrived it was half full. Not one to complain we left at at that and waited on our food. While sitting there I noticed the staff looked a bit uninterested, and the kitchen staff was so loud we could hear exactly was was discussed. Our food arrived, how disappointed to hear the fillets were not the proper cut, still not sure what the waitress tried to explain but something about the cut being wrong and to apologise they are adding veg and sauces to the meal. The chips tasted of old oil. The sauce was like water! My risotto was raw! Still not wanting to make a fuss we ate paid and left. What went wrong? Perhaps by telling us from the word go most of your items on the menu is out of stock we could of gone to Hassar for far better service and food. Your meals used to beat Hassar by far, and so soon after opening your service and standard has dropped. I am writing this email hoping the owners will realise they have a huge staff and stock issue. This was emailed to the manager last week…I have had no response
0 replies
80 months ago
No service! Shocking!
Shocking! Please don’t book your special celebration at Alba! I booked for our 7 year wedding anniversary 1 September, even received an email day before to sign the indemnity. Arrived for our supper where I had to call the office to find out the boat is not on the water!!!! The lady was not even apologetic, said I must of received the cancellation email. It is 9 days later and after phone calls, emails and follow ups from my side NO REFUND! They keep telling me the refund is in process. We had to spend more money just to have supper and selvage what is left of our anniversary. They refuse to reimburse me for the dinner and still waiting on the refund. They keep telling me I can come for dinner for free when I can. With this bad taste in my mouth I can’t imagine ever setting foot in the boat, I actually feel scammed. R1390 poorer and nothing to show. Our anniversary was ruined and still no manager has called me after requesting twice. Please don’t waist your money to book on this boat. Waiting on my refund....
0 replies
88 months ago
Bad attitude Alison
Alison the groomer has a bad attitude and has no people s****s. My dog has bald spots all over. I don’t know if she can’t shave a dog properly or did this to my dog on purpose! When making my booking I told the lady not to book a bath but only a shave. As this is normal procedure when my groomer who is unfortunately on leave. I told the lady while making booking I don’t like coming to this grooming shop as they are always over booked. She told me they are under news management. Still bad managed to me! Alison left with my dog to shave him while i was still talking to her. I should of left without getting my dog shaved!!!! She was ruff with my dog and he had bald patches all over. I paid R225 for this horrible service and put my dog through this trauma. How sad! Close your doors!!!! I will spred the word. Service horrible and bad attitude all around. You should not be working with animals!!!!! Shame on you. Don’t tske your dog there, you will be disappointed.
0 replies
Review Distribution
5 Star
2 (40%)
4 Star
0 (0%)
3 Star
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2 Star
0 (0%)
1 Star
3 (60%)