CW
Courtnay W
Active since Jul 2012
5
Reviews
0
Industries
Reviews
5 reviews40 months ago
Kelly Van der Haar effortlessly and professionally helped me through loading funds onto my OnePlan card for my dog's medication
Kelly Van der Haar effortlessly and professionally helped me through loading funds onto my OnePlan card for my dog's medication. I've only ever received positive service from OnePlan's Pet Insurance Dept., and I can highly recommend them. Thanks again, Kelly!
132 replies
121 months ago
Wonderful service
I received one of their oven dishes for my wedding as a gift and 3 years later it formed a hairline crack through the one corner. I've always been super careful with my prized dishes so was so sad when this happened. I emailed Le Creuset to ask about their 5 year warranty and they swapped it out for a brand new one! There was no waiting, and all correspondence was positive. Thank you, Le Creuset, for being a diamond in the rough!
75 replies
126 months ago
Declining Service
I have been supporting Studio22 for many years, easily since 2007. Unfort over these years it seems the service has been declining. However, despite many errors from them over previous orders, I have still continued to use them.<br> <br> Recently it has got to a stage where it feels like pulling teeth trying to get info from them. Emails are responded to hrs later & with single, short sentences, which result in hrs of back & forth to get a simple answer.<br> <br> 95% of calls are turned away as the staff are \always too busy". The latest time I was told to \""just keep waiting\"" and Reinhardt will eventually get back to me as he has \""emails from the previous day to still get through\"".<br> <br> Either Reinhardt is super slow or they need to employ more relief staff"
0 replies
127 months ago
Unsolicited emails!
\You have been sent this message because you are a member of the Cakesteps Sugar Craft School."<br> <br> \""You received this email because you are registered with CakeSteps.\""<br> <br> No. I am not. Never have been. But I am now getting spam emails. Not sure why I was added to the mailing list when I have no dealings with this company. Unethical form of advertising."""
0 replies
129 months ago
Who approved this credit card in my name?!
I'm appalled at the service regarding a credit card issued to me. I was contacted by Louisa Ndebele who offered me a credit card. <br> <br> To get a quote I had to go through the \application process"and was assured nothing would be done until I accepted the quote. I was also assured I'd get a reference number for the call which I never did. I also never received the quote. <br> <br> This weekend I started getting smses saying my credit card was ready for collection and I saw it linked on my account. WHO APPROVED THIS??? <br> <br> If you listen to the recording I am quite plain when I say \""I approve for a QUOTE to be sent to me but I DO NOT approve the credit card\"". <br> <br> During the conversation with Louisa I asked are there any costs involved with a credit card. She said no. Later in the conversation it came out that there is a R40/month cost. Now after I received the quote (having called in to query it) I see there is also a R150 initiation fee"
75 replies
Review Distribution
5 Star
2 (40%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (60%)
1 Star
0 (0%)