DD
Dewald L
Active since Jul 2012
27
Reviews
0
Industries
Reviews
27 reviews7 months ago
No refund after 3 months
I have still not received a refund for cancelled goods ordered 3 July. I have received replies from Makro, but staff appear incapable of resolving the issue.
53 replies
7 months ago
No refund after 3 months
I have still not received a refund after for cancelled goods ordered 3 July. I have received replies from Makro, but staff appear incapable of resolving the issue.
0 replies
8 months ago
No refund after 7 weeks
I have still not received a refund after I cancelled an order 7 weeks ago, by email on 4 July. The goods were not delivered. Makro has called me back several times, escalated the matter every time, and then there is no further communication. Staff are incapable of resolving the issue.
1 reply
8 months ago
Problem not resolved after 6 weeks
I have tried to cancel a Makro order 6 weeks ago. Makro has the goods, and my money. Makro has escalated this 4 times, and then nothing happens. They recognize emails with an automatic reply, and send standard replies for complaints on Hellopeter, but resolve nothing.
1 reply
8 months ago
No Makro refund after 5 weeks
I cancelled a Makro online order 5 weeks ago, and have still not received a refund. They have escalated this three times, and then nothing happens.
53 replies
8 months ago
Pick n Pay ASAP double charge
Pick n Pay ASAP grocery delivery made two withdrawals from my account, one for the purchase, and one for an outstanding card authorisation. It has been two weeks, and I have still not received a refund. All I received is an automatic email response to say they have a high volume of inquiries.
53 replies
8 months ago
No refund from Makro
I cancelled a Makro online order a month ago, and have still not received a refund. All I receive is an automatic email response, or an email to say the matter as been escalated.
53 replies
21 months ago
Cloths too small and no returns
The briefs at Woolworths are two sizes too small, based on a tape measure and their own size guide on the back of the packaging. It is packaged in such a way that the customer can measure the size, and they do not accept returns.
0 replies
24 months ago
Home Connect is a *****ulent operation
Home Connect gave notice of a price increase one day before the end the month, leaving customers one day to cancel the service. They do not accept cancellations to customer service by email or as online ticket. It can only be done by logging in to their website, and then by SMS or WhatsApp. My password was mysteriously changed, so I couldn't log in. Emails to account was blocked. In just over a year the price increased from R298 to R438.
53 replies
24 months ago
Neverending roadworks
The few times I have taken the MR 559 road between Saldanha and Langebaan there have been roadworks. This has seemingly gone on for years without end. Gravel from the freshly tarred road surface hits the windscreen. I had to wait some 15 minutes for traffic from the other side.
0 replies
Review Distribution
5 Star
1 (3.7037037037037037%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
7 (25.925925925925927%)
1 Star
19 (70.37037037037037%)