MB
Matilda B
Active since Jul 2012
10
Reviews
0
Industries
Reviews
10 reviews14 months ago
Delivery delayed
I ordered online on the 15 February and still haven't received my product. I emailed the Customer Centre about the delay, they just viewed the latest status and forwarded it. According to their delivery info it is 2 – 5 working days from Monday to Friday. They don't even take the extra effort of finding out the reasons for the delay. I am disappointed....
0 replies
22 months ago
Refund was not paid.
It's now more than 11 months since Mr D Fourie promised to pay back my money. I remember the way he tried to block my review from being posted. He makes so many empty promises, I fail to understand the reason behind this.
0 replies
26 months ago
Follow up refund
It's now six months and I have not received my refund.
0 replies
30 months ago
Service not received
I met the installer on Facebook. I ordered 2 single garage doors. Installation never took place. The contract was cancelled but he is refusing to refund me.
0 replies
30 months ago
Gds garage doors and security
I came across GDS Garage Doors and security on FaceBook. We actively communicated with emails and via WhatsApp. The installer mailed the quotation and 70% deposit was paid to him. He scheduled the appointment for installation which, I had to avail myself and take time off from work. On the morning of installation he sent me a message that he's going to be late. He never pitched up. He booked the second date and still he didn't honor the appointment. Again he promised to come tthird time and never arrived. On fourth date that's when he said the measurements are wrong and send a new quotation, I refused to accept it. I chose to cancel the contract. He then said it takes 10 days to process the refund. I waited from the 15 September and up to now no refund was received. I have come to realization that he was actually ****ming me. He knew that once I paid the deposi he would not come back. To everyone who come across the GDS GARAGE DOORS AND SECURITY just be careful.
0 replies
31 months ago
Awesome Service 👌
Awesome service. Support team responded quickly to all enquiries made. Delivery was done within 24 hours.
131 replies
31 months ago
Dawie Fourie not an honest business man
I found the information of GDS Garage Doors & Security on FaceBook. I made contact and owner Dawie Fourie responded. From our initial conversation he sounded like an honest man. I paid the 70% deposit on a Wednesday. He promised to come Friday at 09:00. Copied "We will collect the doors from the warehouse per the message above, see you Friday morning, please allow 3hrs for the installation process should you need to further plan you day. Looking forward to working with you" He didn't arrived as promised.I called and he said "Good morning, our team is running a bit late, will let you know when they are close. Only collecting this morning at the supplier". He never came and kept on rescheduling. Then one he just pitched up at my house without appointment took measurements. He started all excuses of wrong measurements given to him. The installation requested was for 2× single garage doors. He made all sort of excuses once more until I canceled and requested my refund. He promised to pay after 10 days whic he never did. I am still waiting for the refund....
0 replies
42 months ago
Ntombi Nyembe: Retentions
I was assisted by an excellent consultant Ntombi Nyembe, thank you so much - excellent service.
132 replies
42 months ago
Ntombi Nyembe: Retentions
Ntombi Nyembe: Retentions I was assisted by an excellent consultant by the Ntombi Nyembe, thank you so much - excellent service.
0 replies
49 months ago
Builders Warehouse item never delivered
Ordered a fridge online from Builders Warehouse Gezina 16 March 2022. After order the system showed delivery 31 March 2022. Though I had a problem when trying to pay, eventually the payment went through. I followed with customer services the next day, again reassured that the order was in progress and advised to also mail proof of payment to info@builders which I did. Follow-up with customer services again and was informed that on the system the order was ready for delivery. The customer services agent transferred me to the branch in Gezina to arrange for delivery. The dispatch department informed me that they don't have my order and I must come to the shop which I did. They promised to give feedback after investigations, but they never did. I realized after I saw lot of negative reviews about Builders Warehouse that they don't care about their business reputation.
0 replies
Review Distribution
5 Star
3 (30%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
7 (70%)