Active since Sep 2012
I ordered a Defy chest freezer from Takealot on 28/2/24 and paid for it. The item was delivered on 1/3/24. When I opened the plastic I saw it was badly damaged it was obviously a used and returned freezer I complained on the 1/3/24. It was very tightly wrapped and I had to cut the plastic around the freezer to see it. Every other packaging was there. When they came to collect it they refuse to take it because the plastic was opened. I had to buy plastic and rewrap it and eventually it was collected on 5/03/24. I expected a new freezer immediately. All I am told is they are evaluating it. 9 days later I am still waiting and each time upon enquiring I am told they are still evaluating. I cancelled my order and still waiting for a refund. I will not use takealot again.
It was the first time I have purchased from Enchanting Fragrances My one bottle of perfume the nozzle came out I contacted the company and without any hesitation my perfume was replaced and I was gifted two extra perfumes Such amazing service went way beyond my expectations They have earned my admiration and a customer for life May your company grow from strength to strength
On the 1st of January 2021 i had a problem with my Bosch dishwasher it had an error code E15. I googled Bosch repairs and Air rite Appliance repair came up . I called them and were willing to come out the same day. Le Roy was his name he tested the machine and said they have to take the machine to the workshop. I called two days later and he said the PC board needs replacing at a cost of R2500.00 I told him to do it. On the 5/1/2021 he brought the machine back and i paid for it. The invoice stated 12 month gaurantee. The same evening i used it and the problem persisted they came again and dismantled all the panels and i am not sure what they did but he claimed it is sorted. That evening the machine started leaking water from the bottom. I called Le Roy he has two cell numbers 067-266-0757 and 073-957-8697. He was extremely rude and thereafter stopped taking my calls. When i had asked for my old PC board they claimed they forgot to bring. Very bad disappointing service. On their first arrival i did query if they Bosch approved and they claimed to be.
Instant Gutters came to replace my gutters at my property a commercial building. He removed my old gutters which wer far superior to the cheap guttering he used and he took all the old gutters away. Several calls to him have met with no response. He quoted on seamless gutters R36000.00 but what I got was gutters with several joints that leak excessively when it rains.
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