Active since Sep 2012
Long outstanding medical account has been paid, thank you
Account LONG outstanding medical account. Treatment date 11 December 2019. Queried AGAIN today, 24 June - still not resolved. Pet answer is "it is an IT problem. Been escalated to team leaders multiple times - no luck. Nearly R16000!!! We pay our medical aid faithfully, but they cannot sort out this account??? Beyond frustrated!!! *Pet answer* is that it is an *IT problem* . Really!! How long does it take IT to resolve an issue???? It has been escalated to team leaders many times (or so I am told). What will it take to get this matter resolved and the account paid? 11 June: Please find Query ID Generated - 110620Q1RSKL related to Member - 80201506206 Regards Ansa Bingham
We ordered a CD online (showed they had stock). Payment was made, and we received an order confirmation. 2 days later we received an email notification that they would refund as the CD was no longer available. Two weeks later we still have not received a refund. They have not responded to my email inquiring about the refund. They have a telephone answering service. I have left numerous messages to which I also have not received any response whatsoever!<br>