DS
Dimitri S
Active since Sep 2012
5
Reviews
0
Industries
Reviews
5 reviews23 months ago
No compensation for stale products!
Recently purchased two boxes of ProNutro cereal, open opening them, we found them to omit a stale odour and taste although still well within the sell by date. My wife duly reported the matter to Pioneer Foods, they came and collected the two said boxes and after a lengthy period of time responded accepting no responsibility for the stale taste and odour but rather suggested that they may have been stored incorrectly. No refund, no return of the products whatsoever, rather just passed the buck! I find this extremely unprofessional and annoying that a company of this magnitude did not even attempt to offer replacements or compensation of any sort.
0 replies
27 months ago
*********** call centre
Phoned in on 3 seperate occasions, once connected to an operator, you immediately discover that they are only trained on the very BASIC of procedures. Once your query exceeds their knowledge base they ask you to hold on and then let you hold on until you literally time out or disconnect .They never attempt getting back to you or return your call.
58 replies
70 months ago
Worst service ever experienced!
Been messed around so badly by this company from holding on for extended periods over the phone to consultants and even managers not bothering to get back to me with my problem for more than two weeks now. I had to physically drive to the store to get attention and even that was a bad experience as management were too busy to assist me. I was eventually given a number of a manager who was supposed to call me back, no call, and when I tried to call him the number I was given turned out to be a fax signal. Probably the worst service I have experienced from a company ever!
53 replies
94 months ago
Bad experience with owner
Recently did some business with the owner of this company Avelino, had a bad experience due to his indecisive nature, manipulation techniques and offensive behavior. My staff were no longer willing to work for this unreasonable person and this created an extremely hostile environment. Worked tirelessly for more than a month and left empty handed.
0 replies
94 months ago
Top class service provider
Vision, style and service excellence all the way!
0 replies
Review Distribution
5 Star
1 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (80%)