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Natalija A
Active since Sep 2012
2
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Reviews
2 reviews72 months ago
Not received my products and paid in full
I ordered products on April 29 2020 and paid in full as is Everything Hair's pre requisite. I received an order confirmation e-mail, but have not received any correspondence since. I e mailed on the 4th of May 2020 asking when my order would be delivered. No response. I tried to call the landline number. No answer. I then e-mailed and called again today the 5th of May 2020. No answer, no response. I wish I had read the reviews before ordering, although they are very mixed. I would expect a response as a paying customer. If they have a problem with communicating with customers or delivering stock, customers should be informed. I have never had this problem with any other online hair product companies. So upset and dissapointed at the lack of service and communication. I am at a loss as to how to contact them and receive a response. My money has been paid to them and they are not doing their part.
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82 months ago
Go George trying for three years to get them to move the bus stop directly in front of our front door. Nothing being done! Huge security risk!
There is nothing being done regarding moving the bus stop directly in front of our front door. Not only is it a security risk with the people that are genuinely waiting for the bus sometimes for up to an hour. They literally look into our house, into our lounge because of the position of the bus stop. We have two young children that are visible from the bus stop when they are playing in the lounge. Those that are not genuinely waiting for a bus have a free pass to pretend they are so that they can survey our entry point and lounge . Nothing is being done about this?!? For three years!!! We keep getting shunted from call center to this person to that person. I even tried on Facebook to get someone to help. To no avail. Just got told to email Go George yet again. Can I hold GoGeorge liable if we have a security issue? As GoGeorge is making it extremely easy for our entry point and lounge to be surveyed for long periods of time. It has been nearly three years of having people watching us as we enter our front door and exit. Having people stare into our house, into our living space. We have gone through the channels and e mailed as the GoGeorge call center has told us. Why is GoGeorge doing nothing? We have e mail correspondence with various people as we are told to contact this person then that person. Not one other bus stop on our road is positioned directly in front of the front door of someone’s home. This is a priority for us for the bus stop to be moved. And we can’t even get a proper response and get shunted from person to person. We have proof that Go George is doing nothing as per our e mails to them, from May 2017 until now, where all the correspondence from Go George is about contacting someone else or awaiting feedback. Does it take 3 YEARS to get feedback?!? At our wits end!!! Our security and privacy is literally in the hands of a company that seems to be completely inefficient and dismissive of a security issue. The safety of our family is compromised every day because of Go George. Disgusted with their inefficiency and not doing anything about this. They’ve handed our routine straight to would be criminals and have made it extremely easy to survey our house and see what is inside!!!!
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