MS
Micheal S
Active since Oct 2012
9
Reviews
0
Industries
Reviews
9 reviews5 months ago
Poor Service
<div>Complaint: Mooney Ford Attorneys in Durban has given me very poor service. They do not communicate, do not provide updates, and do not respond unless I keep following up repeatedly. I am very disappointed with how our matter is being handled and I am requesting urgent improvement and accountability.</div>
0 replies
7 months ago
Waiting for your Response from last week
Subject: Urgent: Request for Response on Credit Bureau Blacklisting Dear PayJoy Team, I refer to my previous communication regarding my complaint and the request for removal of my name from the Credit Bureaus. To date, my matter has not been resolved, and despite following up since last week, I have not received any response from your office. This lack of communication is unacceptable, as the continued listing on my credit profile is causing me serious prejudice. I hereby demand that you provide me with a written response on the status of my complaint and the upliftment of my name from the Credit Bureaus within 3 business days of this email. Failing which, I will have no choice but to escalate the matter to the Credit Ombud and the National Credit Regulator (NCR) for urgent intervention. Your urgent attention to this matter will be highly appreciated. Kind regards, Mike Sofohlo
0 replies
7 months ago
Unfair Blacklisting
Dear PayJoy Team, All I am saying is this: you must immediately uplift my name from the Credit Bureaus. You blacklisted me while my complaint was still unresolved. I was not satisfied with the exchanged phone from the beginning, and your company failed from March onwards to address this matter properly. Despite that, you went ahead and listed me — which is unfair and ********. I have never spoken about further phone swaps. That is not the issue. The first and most urgent step is to remove my name from the Credit Bureaus. Once that is done, we can then negotiate about the balance and discuss a way forward. But first things first: I cannot be blacklisted for no reason. Kind regards, Mike Sofohlo
0 replies
7 months ago
Stale Chicken
Subject: Complaint Regarding Spoiled Chicken Purchase at Pick n Pay Sky City Dear Pick n Pay Sky City Management, I am writing to formally lodge a complaint regarding a purchase my wife made at your store. On [insert date], she bought a 5kg pack of chicken from Pick n Pay Sky City. Upon preparation for dinner, we discovered that the meat had a strong unpleasant smell and was clearly off. This was both disappointing and concerning, as we expect products purchased from Pick n Pay to be fresh, safe, and of good quality. Unfortunately, this experience has caused us great inconvenience and financial loss, as the product was not fit for consumption. For your reference, I have attached a copy of the receipt to this email. I kindly request that you investigate this matter urgently and advise on how you will resolve it. We would appreciate either a refund or replacement, as well as assurance that stricter quality checks are in place to prevent this from happening again. Please find my details below for further correspondence: Name: Michael Contact Number: 083 897 3707 Email: junctioncereal@gmail.com We trust that Pick n Pay, as a reputable brand, will handle this matter with the seriousness it deserves. Yours sincerely, Michael
53 replies
7 months ago
Waiting for Response after 7 months
Thanks for clarifying 👌. Let’s make the Hello Peter complaint short, sharp, and clear — mentioning the scratched, second-hand phone, your March 2025 complaint, and the fact that you’re still waiting for proper feedback. Here’s a punchy version you can use: --- Complaint: In March 2025, I wrote an email complaining that the company exchanged my brand-new phone for a second-hand phone in a bad state, full of scratches. Since then, I have only received one acknowledgement of my complaint, but no proper feedback or resolution. This is unacceptable. I paid for a new device, not second-hand, and the company continues to ignore my concerns. I demand urgent action — either a brand-new replacement or a full refund.
265 replies
7 months ago
Service is Rotten
I am still awaiting for feedback from your company, I sent this email in March 2025 and still waiting for a response . I cannot take calls ,pleass reply on this email .I have spoken to your lawyers, and they referred me back to you to respond . Good afternoon. Please see email, sent to your client on the 23/03/2025 ,no response since then .How do you honestly deal with such company. Their phone has been ****** while I was coming from work but I also called to report the phone, I was told they will call me back ,they never called me back since today . Please talk to your client first and understand what the reasons for them not responding to me . Kind regards Michael Sofohlo ##- Please type your reply above this line -## Your request: (16380012) has been updated. Answer this email to add additional comments. Nthabiseng Nkutha (ZA) Apr 2, 2025, 1:20 PM CST Good day Mr. Sefohlo, Thank you for raising your concerns with us. Please be aware that we have made numerous attempts to contact you and all have been unsuccessful. Please confirm a suitable time and contact number when we will be able to reach you. Looking forward to clearing the matter. Regards, Nthabiseng Nkutha mike sofohlo Mar 23, 2025, 5:28 AM CST Good morning. I am writing to formally lodge a complaint regarding a phone exchange experience with Payjoy. I purchased a brand new phone not second hand . Remember , in less than 30 minutes ,I returned the Hawaii ,but I was denied the opportunity to do an exchange,despite being within a reasonable return period according to Consumer Protection. After numerous emails and phone calls and repeated attempts to resolve this matter ,I am surprised and very disappointed that the replacement phone being offered to me was a second hand phone in a poor condition.This phone has had rough time to its previous owner . This is entirely unacceptable considering that I will be paying over R11000 for this second hand phone .Should I needed a second hand phone ,I would have just bought this phone cash with less than R1500. NB: It is also important to note that failure to complete the exchange on the same day of purchase was not due to any fault of mine but due to inefficiency of your staff .Had they facilitated the exchange when I requested ,this issue would not have arisen. I respectfully demand that Pyajoy rectify this matter by providing me with a brand new phone . Failure to do so ,I demand full refund of my paid installments . Should this matter be not resolved ,I will be left with no choice but to escalate my complaint to relevant regulatory bodies . NB: If it reaches to a point where I have to involve Consumer Protection, I would be fighting to get my refund from you ,I won't be interested in your phone anymore because you failed to assist me in a proper way . Hope you treat this as an urgent matter and hoping to receive a response soon. Yours faithfully Michael This email is a service from ZA. Delivered by Zendesk [24X5Y4-127LV] ##- Please type your reply above this line -## Your ticket (16380012) has been closed. If you want to add more comments, reply to this email. If the issue persists, you can open a new case or simply reply to this very trail within 7 days of closure. We'd be happy to help.
0 replies
10 months ago
Bad Service
I am writing to formally complain about Auto and General .The was logged in on the 17 of April for roof leaks ,till to date nothing has been done. When it rains it causes severe damage to my ceiling. Despite the urgency and the risk this poses to the structural safety of my home ,no decision or repair work has been done .If this matter is not addressed in 7 days from now ,I will have to escalate the matter to the Ombuds .
53 replies
106 months ago
The tax team -lies ,lies , lies
<p>I submitted my tax return to the kloof office about a month ago , whenever i want to know the progress of my return from William , he would tell me i shouldnt worry its getting an attention , I should wait Nikita is working on it , last week I called SARS only to find out that my return is not submitted yet. I called William to express my feelings about this whole thing and he told me i must wait he will talk to Nikita and call me back of which he did not call me .I called Nikita and she told me she is busy with ,and that she has submitted it already , she even sent me an email confirming that she has submitted it and that i am on audit .</p> <p>I waited a day and I called SARS and they told me my 2017 return is still oustanding .I personally went to the office and asked to speak to her , she told me Yes your return was sumited and am on audit , I said to her I have just called SARS now , and she started shouting on me and I asked her not to shout on me , all i was asking is the proof that she has given my documents to SARS.She went to other office and came back with a laptop and telling me that she will show me that she has done it , but only to find that she cant prove that to me and she asked for an apology , I then asked why , she told me no she hasnt done it .I asked why everyday you and William are lying to me saying i am on audit .</p> <p> </p> <p>The only thing I want to know is , what was the motion behind this ? Why they waisted so much of my time telling me lies .My money phoning them almost everyday .Is it how they treat black clients in that office .Why they gave me such a horrible service .I need answers from The Tax Team .I want to tell the whole world about this .I need to know the reason from William and Nikita as to why they treated me like a fool , is it becuase of my skin colour or what , need answers.</p>
0 replies
136 months ago
NO MONIES OWED TO YOU
I had recived a call some time a month ago from the some lawyers asking me when am I settling the account and i asked them what they talking about and they told me I am owing Direct Axis .I had done an ITC print out and only to find that I got a balance of R2900 .I want them to please take out that information fro ITC cause I dont owe them a cent .They must do that with immediate effect before I take further steps .that account was settled last year May.
77 replies
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