Active since Nov 2012
WARNING! DO NOT GET ******* BY THESE TWO PERSONS! These two guys claim to be able to complete various maintenance tasks, from electrical to ceiling installation, etc. but are clueless on how to complete things properly! They under-quote, and then ***** items / material from the property to off-set against their low quote. They claim that can complete electric work and issue COC’s, via a reputable manner, but this is certainly not the case. For crying out loud, the one guy keith, did not even know what a pipe bender is, he was totally lost! They are not even capable enough to create good clean wire joins, and use the appropriate material to safe guard such. Once they start the job, they come with sad stories, of how they need on going partial payments, and that they will definitely complete the work, but they just take the funds and do not return to complete the work, and then refuse to refund monies for work not completed. Unfortunately I fell for their sad stories, and even though the agreement was to structure payments, I went ahead and paid, before they could complete the work correctly. I am in the midst of initiating a case against them with the Small Claims Court, but in the interim we are trying hard to rectify / complete the mess they left us with. We learnt the hard way with these ****mers, hence we want to warn others out there who could get corned by this keith and ashveer!
An unauthorized debit went off from my FNB Platinum Cheque Account. After many attempts, I gave up trying to contact the FNB ***** Line. Eventually, after complaining via a different platform, a consultant got in contact with me on 28-05-2024. She advised a ***** number, and that a response / resolution will take anything from 7 - 14 business days. 24-06-2024: I contacted FNB via the secure chat. A consultant eventually rep****, advising that this matter would be escalated and that I would have feedback within 72 hours. Surprise! Surprise! Approx 7 Days later, & I am still awaiting a response! This sort of Poor Service from FNB is unacceptable! The next step for me is to forward all information onto the Banking Ombudsman, hoping for an intervention and speedy solution! I seriously need to look at moving away from fnb, as they have proven that they are incapable of handling unauthorized transactions, perhaps more training for their staff is required!
Have to convey, excellent Service from Woodford Car Hire (Cape Town). I was a bit skeptical, as such was my very first experience / booking with Woodford. But from the time we arrived to collect the vehicle, all worked like clock work. Quick, Friendly, Efficient Staff, who explained all, and possessed the knowledge to answer all my questions. A few negatives did partially impact on the excellent experience, namely: 1. The car did have many small scratches [mags + car body], a loose front bumper 'lip,' all such 'defects' were pointed out to the staff member in the vicinity. He did offer to exchange the vehicle, be I opted to still utilize, on condition that all was noted; 2. During use, there were two isolated incidents with "live" active ****roaches. We did eliminate such, just I do believe perhaps the vehicles need to be fumigated / sprayed after set intervals. Such was mentioned when the car was returned to Woodford; Even though we did have the above "negatives" the OVER-ALL Experience, ease of use and booking, reliability, friendliness, efficiency, all made the entire first time experience totally pleasant, and we will definitely be utilizing ONLY Woodford (in the future) for vehicle Hire. Well Done Woodford!
Just communicated with Mr. Keoagile Matseke, and I have to confess, the service and attention to detail was 110%. Apart from my query on my current insurance, the explanations provided by him and Sue, certainly gave me the reassurance and faith in Momentum, and such has made me realize (once more) that I am insured by the best Insurance Company in the SA Market! Thank You
Colmed Debts Administration (pty) ltd, one of the WORST companies to deal with. They badger and threaten over emails, and choose not to reply to emails. There has to be a controlling body this company can be reported too? Contact numbers given: Yolandi Joraida Philander on 021-140-1254 or WhatsApp 072-801-1153... one can call and the person states they will look into matters, and then they still DO NOT PROVIDE ANY FEEDBACK! A month or so later, the threatening Emails start!
Hats off to the CMH Kempster Ford team at Umgeni (Durban). They have proven that they certainly go the EXTRA MILES to deal with all which is required to resolve and keep clients HAPPY! Special mention: Vikash Ramkisoon (Service Advisor) & Natasha (Services Manager), two key role players in making sure all gets done right. My advice, if you are a Ford Owner and want Ongoing exceptional Service and attention, then do contact the above mentioned individuals, you most certainly will not REGRET it! Well Done CMH Kempster Ford Umgeni, you have my Vote on all platforms!!! :-)
My dad had a scan completed (on 04/06/2018) at Lake, Smit and Partners Inc. (Located in: Busamed Gateway Private Hospital, KZN). Such was to be billed at normal medical rates from the special funds made available on the Medical Aid’s ‘Cancer care benefit. When forms where given to complete, we were advised that all was normal practice, even though we had to sign forms which had spaces for amounts, yet were left blank, and that all would be charged at normal medical aid rates. 16/10/2018: I received an email from a Y. Moodley (Accounts: Lake Smit & Partners), advising that they were short paid by the medical aid. 16/10/2018: I replied to Y. Moodley in regards to the short payment / etc. 17/10/2018, Y. Moodley replied that all were billed at standard medical aid rates, and that they would query with the medical aid, in regards to the Short-Payment. The communication received on 17/10/2018 was the last I received from Lake Smit & Partners (till now!). 08/10/2021: I received an email (which was found in the Spam box) from Colmed Debt Administration / Madeleyn Attorneys, along with an Attorney Final Demand Letter. It’s taken Lake Smit & Partners 3 years, 3 months and 24 days [1212 days later] to communicate with me that the short payment dilemma was not resolved, and such is learnt through an unprofessional manner, of being “handed over”. From this experience, it’s pretty evident that the accounts department at Lake Smit & Partners are NOT clued-up nor efficient with their designated duties / and that would be patients need to be made aware of such places where they advise incorrectly and gets one to sign off on documents without amounts being reflected.
The public needs to be more aware of how this Private Hospitals attempt to rip-off patients. My father was an inpatient [December 2019] at Chatsmed Garden Hospital (Woodhurst, Chatsworth). When we were informed of his discharge, arrangements (for his pick-up) were made telephonically with the Sister in charge of the ward. I arranged to be there by 13h00. The SR in-charge, assured us such was fine, as they were still finalizing the discharge process, along with sorting take home medication. When I did arrive at the ward, we were advised, that we would need to await for a porter to take the patient (my father) with a wheelchair from the ward to the ground floor. The wait for the porter took over 45 minutes. Eventually over an hour later, we made it to our vehicle. A few months later, we receive a letter, claiming that the med aid had short paid. Reason for short payment, patient discharged after 12 midday. Discharge time reflected: 18h06 (such was advised by Chatsmed). I emailed their collections dept. on 13/02/2020, with zero response from them to date! Today I get an sms that such has been handed over to a legal co for collection. I attempted to dial the number on the sms, no answer. PLEASE BE WEARY OF THIS HOSPITAL AND THEIR UNSCRUPULOUS METHODS!
Should you want unprofessional and incompetent service, the CTM Store (Springfield, Durban), is certainly the store you need to attempt to shop at: 1. You will be charged for items you want to purchase, however, 40 minutes on, as you await the dispatch department to get your stock, you will be told, they do NOT have stock of the items!!! 2. Take your query to the store manager, and Oh My God, he’s on such a different level!! Chooses to yell from behind the counter, in the full presence of staff and customers, comes across as a person who has ZERO understanding and training in proper Customer Service, speaks in a rude manner, and blurts out nonsense, which I tried hard to understand, but I find it rather difficult to try and decipher “NONSENSE” as I am not trained to do such! Friendly Advice to CTM: A. Please, please place suitable “non-rude” persons in the best suited position for them; B. Please provide sufficient training and continuous refresher training for your staff, definitely, in customer service; C. Consider a mystery shopper exercise, you will root out in-competencies in your stores, and customers could have better experiences shopping at CTM. This pathetic service was received on 17 October 2020.
Very disappointing! Product advertised online, however, when one tries to purchase such, one is advised that the advertised product is not available. Where's the logic in advertising something you cannot supply ??!?!? I'm confident such misleading information and False Advertising is an infringement in the CPA. Contacting Builder's Customer is another nightmare, with long call waiting or no answer at all. In this day of business and technology, it's disappointing that a huge Retailer as Builders, cannot deliver on what is advertised. Advertised Product Details: Brand: Gedore Product type: Spanner set Product: Gedore Carolus Spanner Set - Brown/Red (17 Piece) Product code: 583464 / 01655564 Set quantity: 17 Product Price: R500.00 Date found on Builder's Website: 20 January 2020
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